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Saddle River Apartment Homes

3.9

About this business

Location details

1652, 9400 Hurstbourne Park Blvd, Louisville, KY, 40220, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 6:30 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
3.9390 reviews
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Jennifer Szypulski's profile image
Jennifer Szypulski 
6 years ago

If I could give "0" i would ..worst experience ever! Water damage, flooding, electrical issues, mold....the list gpes on an I could go into grave detail on everything I would! This complex offers a discount if you give them 5 stars on here too, its just pitiful. Our apartment caught fire an they threw us to the curb 2 weeks after we are still homeless an they refuse to give us the key to get our belongings that may still be good out. Your best bet is to stray away from this complex unless you want your personal property dama... read more

Business response:

While we are disappointed by this less-than-positive review of our community, we find this review isn't an accurate representation of the events that occurred. This was a tragic event and we are sorry to be reading this feedback as we did everything we can to work with you, waiting with you until you had a plan and resources figured out. We do not feel this to be the appropriate forum to discuss the more personal details of your situation, so we urge you to please contact us as we continue working together to get this resolv... read more

Jennifer Szypulski's profile image
Jennifer Szypulski 
6 years ago
Michael Bradley's profile image
Michael Bradley 
recommend  Recommended
6 years ago

The staff are great and maintenance has fixed any issues we've had. The apartments are quiet. The workout room, outdoor pool, and playset are all great! 

Marcus Brown's profile image
Marcus Brown 
recommend  Recommended
6 years ago

Had a few problems at first but the new management fixed all of the problems that were brought up very quiet area huge living space and some apartments are newly renovated as far as new flooring (not all apartments) but for the price and the space I couldn’t beat it the office staff is great in helping you with questions 

Mary McQueen's profile image
Mary McQueen 
6 years ago

Staff treats you completely differently once you've actually signed the lease. I feel like we got scammed by these people and I want out asap. Problems here started even before we moved in. Upon move in - broken AC, no insulation, paper thin windows, low water pressure / no hot water. We were promised a completely different apartment in the first place and were told days before move in that it was no longer available. So we are stuck with a third floor, non renovated, no outside space apartment. Don't waste your time here, i... read more

Jeanne Baker's profile image
Jeanne Baker 
6 years ago

Its truly awesome living here. Quiet park like setting. Nice size pool. The workout room is the size I need ... I like the size too for the cost of the home... built well being a smidge older. � 

Perla Molina's profile image
Perla Molina 
6 years ago

very nice neighborhood, they have rlly fun events every month :) 

Manjunath R Sindhe's profile image
Manjunath R Sindhe 
7 years ago

I have been living here for last 8 months and my experience was amazing. To begin with, the apartment is huge for the rent you pay. I have lived in various communities before and had a bad experience with the staff. This manager is very good and will ensure all your maintenance issues are resolved quickly. They also have many fun events every month organised by CommunityLife and this brings all the people in the community together. Location is in proximity to Walmart/Target and restaurants. They have a fitness center, Electr... read more

Yvonne Brown's profile image
Yvonne Brown 
7 years ago

I love the security and quietness that my family have while living here at Saddle River Apts. The staff here are great and very helpful!! 

Frequently asked questions about Saddle River Apartment Homes

How is Saddle River Apartment Homes rated?

Saddle River Apartment Homes has a 3.9 star rating with 390 reviews. 

When is Saddle River Apartment Homes open?

Saddle River Apartment Homes is closed now. It will open tomorrow at 9:00 a.m. 

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