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2162 E Williams Field Rd Suite #111, Gilbert, AZ, 85295, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
From the start, communication was key with the Waterstone Mortgage Team! They were super quick to respond to emails and phone calls (even on the weekend if needed). They went above and beyond to make sure our home buying experience was easy and great. They constantly kept us updated on our process and walked us through every step. Everyone I came into contact with at the company (Ryan, Amber and Stephanie) was extremely friendly and professional. I felt like we were taken care of very well and truly enjoyed our experience wi... read more
This is the third time I have used Ryan and his team. They are great to work with. I highly recommend him to anyone purchasing or refinancing a home!!
Business response:
Thank you for taking the time to write this review, Hawkins! Providing excellent customer service, throughout the loan process, is always our top priority. We're glad you received nothing but the best from Ryan and his team.
Ryan and his team were easy to work with, very responsive to our emails and calls, and got us taken care of. This is the 3rd time we have used Ryan and his team.
Ryan was amazing throughout the whole loan process. Always made sure to follow up with me and keep me informed of any updates. When there was a hiccup on the seller's side Ryan took ownership and with his expertise and experience was able to resolve the issue and close the loan on time. We appreciate all your hard work Ryan. We will continue to use Ryan in the future and refer our friends and family as well.
They keep me posted every day on my loan process. Stephany and Ryan were great to work with. The papper work was minimal and everything was on time. If the seller would have been prompt the entire process would have only take two weens to complete.
Ryan and his team at Waterstone Mortgage were a dream to work with. They were incredibly responsive, thorough and detailed. They made my home buying experience smooth and successful!
Business response:
Thank you for your review, Jocelyn! The team and I were thrilled we were able to provide you with a positive homebuying experience and were able to aid in a smooth close! We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch!
Ryan went above and beyond. I was pleasantly surprised a few times during the process by the level of service and attentiveness. Ryan made sure that if I had a question of concern, it was immediately addressed. He did an excellent job of walking me through the process and helping me achieve my goal of owning my first home. He helped me plan for this and worked with me, answering questions long before I was ready to buy. It was this continual effort to help me that made the decision to go with Ryan, very easy.
Business response:
Thank you for this review, Jason. We pride ourselves on providing our borrowers - whether it's their first home purchase or their 10th - with exceptional service and we are happy to hear Ryan met your expectations. We look forward to working with you in the future, thanks again!
Ryan Gilliam is the absolute BEST person to work with on a mortgage! I've done three refi's with him and every experience has been incredible. He and his team provide clear, fast communication and help throughout the entire process and will bend over backwards to make things right. It's rare to find anyone in any field with Ryan's high level of expertise combined with the highest quality of customer service. My highest recommendation.
Business response:
Thank you for your review! We're glad the purchase of your home was seamless with the help of Ryan. We are committed to making the mortgage process as efficient as possible for our borrowers, so we're thrilled to hear you had such a great experience. We hope to work with you again in the future!
Ryan was very professional and very helpful everytime I have used him. He helped me get my first home 9 years ago and also did my refinance last year. He is extremely punctual when responding and his customer service is top notch. He guy is seriously the best out there. This will be my 3rd time using him buying my new house and I have never had any issues whatsoever with anything while working with him. Great guy, friendly, great service, and he honestly tries to provide you with the best possible option he can. I will conti... read more
Business response:
Thank you for this review. At Waterstone Mortgage, we pride ourselves on providing borrowers - whether it's their first home purchase or a refinance - with exceptional service. We are happy to hear Ryan met your expectations. We look forward to working with you for the 4th time! Thanks again!
Ryan Gilliam at Your Best Mortgage NMLS #332576 has a 5 star rating with 327 reviews.
Ryan Gilliam at Your Best Mortgage NMLS #332576 is closed now. It will open at 9:00 a.m.
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