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Rudy Project

4.7

About this business

Location details

1015 Calle Amanecer, San Clemente, CA, 92673, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7340 reviews
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Kevin Francis's profile image
Kevin Francis 
recommend  Recommended
6 years ago

Most likely the best customer service I had in my lifetime. I met Johnny at the Augusta IronMan expo. Super nice guy that got my warranty claim expedited. I can not say enough about this company. They truly care about their customers! 

Dean Garza's profile image
Dean Garza 
recommend  Recommended
6 years ago

I recently purchased a Rudy Boost 01 helmet and the padding was coming loose/off. In less than 24 hours Mr. Fry not only responded to my email but has sent me replacement pads so I can have it in time for Ironman Waco. His quick response was greatly appreciated..thanks again!!! 

Business response:

Thanks Dean! We're so glad we were able to get you race-ready for Waco! Good luck!!! 

Ryan McLaughlin's profile image
Ryan McLaughlin 
recommend  Recommended
6 years ago

Last week I was hit by a car on my morning bicycle commute. The driver had fallen asleep at the wheel and hit me in the bike lane. I crushed his hood and windshield before landing on the pavement behind the car. I am grateful for the quick response and care from the first responders and hospital. However, I would particularly like to express my gratitude to Rudy Project. Your product saved my life, and my family and I appreciate all of attention and efforts that Rudy Project takes in their products. Thank you from Grand Junc... read more

Business response:

Ryan, We are so glad you were wearing your helmet. Best wishes for a quick recovery, and when you feel up to it please call our customer service and ask about our crash replacement helmet guarantee: 8888607597 

Jared Gentile's profile image
Jared Gentile 
recommend  Recommended
6 years ago

Charles Fry - Thanks so much for the quick turnaround and solid customer service to get my helmet fixed! 

Brad Purfeerst's profile image
Brad Purfeerst 
6 years ago

For me, what Rudy Project does best is maximize the athlete's experience of their environment. Ror the Rx athlete too! I use all Rudy Rx product, even at work. And when training, to have my eyes cooled from UV and my vision switched on to see everything in HD is really a blast. To be able to do it with style, in competition or on the street, just totally rocks. 

Kyle Roge's profile image
Kyle Roge 
6 years ago

Great support, I have an older pair of Rudy sunglasses, and was having a tough time identifying the model! Great customer service really differentiates a company, their people are their greatest asset... Kyle 

Phil Agius's profile image
Phil Agius 
6 years ago

Great service today from Charles Fry! Thanks for the quick service... 

Business response:

Phil, we're so glad you had a positive experience. Let us know if we can help with anything else. 

Scott Roslund's profile image
Scott Roslund 
6 years ago

Love these guys! Top notch customer service and awesome products! Charles F was a great help when i needed it! Nothing but good things to say about Rudy Project! 

Marilyn Hill's profile image
Marilyn Hill 
6 years ago

Great company! Excellent customer service and top top products for cycling or any endurance sport! Love my Rudy Project sunglasses and helmet! �� 

Business response:

Glad to hear it, Marilyn! 

Frequently asked questions about Rudy Project

How is Rudy Project rated?

Rudy Project has a 4.7 star rating with 340 reviews. 

When is Rudy Project open?

Rudy Project is closed now. It will open at 9:00 a.m. 

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