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1015 Calle Amanecer, San Clemente, CA, 92673, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Most likely the best customer service I had in my lifetime. I met Johnny at the Augusta IronMan expo. Super nice guy that got my warranty claim expedited. I can not say enough about this company. They truly care about their customers!
I recently purchased a Rudy Boost 01 helmet and the padding was coming loose/off. In less than 24 hours Mr. Fry not only responded to my email but has sent me replacement pads so I can have it in time for Ironman Waco. His quick response was greatly appreciated..thanks again!!!
Business response:
Thanks Dean! We're so glad we were able to get you race-ready for Waco! Good luck!!!
Last week I was hit by a car on my morning bicycle commute. The driver had fallen asleep at the wheel and hit me in the bike lane. I crushed his hood and windshield before landing on the pavement behind the car. I am grateful for the quick response and care from the first responders and hospital. However, I would particularly like to express my gratitude to Rudy Project. Your product saved my life, and my family and I appreciate all of attention and efforts that Rudy Project takes in their products. Thank you from Grand Junc... read more
Business response:
Ryan, We are so glad you were wearing your helmet. Best wishes for a quick recovery, and when you feel up to it please call our customer service and ask about our crash replacement helmet guarantee: 8888607597
Charles Fry - Thanks so much for the quick turnaround and solid customer service to get my helmet fixed!
For me, what Rudy Project does best is maximize the athlete's experience of their environment. Ror the Rx athlete too! I use all Rudy Rx product, even at work. And when training, to have my eyes cooled from UV and my vision switched on to see everything in HD is really a blast. To be able to do it with style, in competition or on the street, just totally rocks.
Great support, I have an older pair of Rudy sunglasses, and was having a tough time identifying the model! Great customer service really differentiates a company, their people are their greatest asset... Kyle
Great service today from Charles Fry! Thanks for the quick service...
Business response:
Phil, we're so glad you had a positive experience. Let us know if we can help with anything else.
Love these guys! Top notch customer service and awesome products! Charles F was a great help when i needed it! Nothing but good things to say about Rudy Project!
Great company! Excellent customer service and top top products for cycling or any endurance sport! Love my Rudy Project sunglasses and helmet! ��
Business response:
Glad to hear it, Marilyn!
Rudy Project has a 4.7 star rating with 340 reviews.
Rudy Project is closed now. It will open at 9:00 a.m.
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