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1015 Calle Amanecer, San Clemente, CA, 92673, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Business response:
Crystal, I'm sorry to hear about your experience and I can assure you that this is an exception for us. Please message us directly on this facebook page (Rudy Project North America ) and we'll look into this asap. We strive to make sure every customer is happy. I can also assure you that we did not delete any message on here and we always address any customer issue. We will never delete your feedback, and I hope we can work to change it to a 5 star.
Business response:
Thank you! We're really glad you enjoyed your experience with us, let us know if we can do anything else.
Extremely terrible product. Ordered the photochromic lenses and they never get dark. I paid $275 for defective product, now they expect me to pay the shipping to return them. Stay away from these worthless products. WASTE OF MONEY, DEFECTIVE PRODUCT
I'm not a professional athlete, but like to be active. I purchased Rudy Project glasses several years ago and the lenses kept cracking beginning at the inset just below the frame. I recently sent the glasses in for the 3rd time to get new lenses. What I received was a new set of RP glasses at no cost. In my book RP brand reflects true professionalism: they stand behind the Project. Oh, my wife now has a new pair of RP glasses we just purchased. Why? because they stand behind their product and it is truly a great product.
Best helmets, hands down. Protected my melon more than once. Suede lining is THE BEST.
Rudy Project has a 4.7 star rating with 340 reviews.
Rudy Project is closed now. It will open at 9:00 a.m.
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