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Ruby Mountain HVAC & Refrigeration
- Heating & Air Conditioning/HVAC
- Elko, NV
About this business
Are the heating and air systems in your home operating at sub-optimal levels, leaving you looking for a qualified HVAC contractor to fix your problems? Try Ruby Mountain HVAC & Refrigeration and allow them to save you from extreme temperatures. With more than 30 years of combined experience, these factory-certified HVAC technicians make up the premier team in Elko, NV. They’re available 24/7 for emergency service and offer a wide range of commercial and residential HVAC services. From routine service calls to extensive... read more
Location details
1096 Lamoille Hwy, Ste A, Elko, NV, 89801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | 8:00 a.m. to 5:00 p.m. |
The customer service is horrendous. Don’t book an appointment because the time you book for wont be honored. Then when you call back to get an ETA they won’t be upfront with you and you’ll need to wait even longer. If I have to spend as much money as I do to pay for HVAC services - Im going to spend it with a business that actually cares about their clientele. Update: I didn't cancel twice - I originally set an appointment for 11:00. When they didn’t make it I called for an Eta and was told they were 40 minutes out. Only aft... read more
Does not stand by their word and warranty work that they post on their ads.
Amazing company! Roger came to see why our AC was not blowing cold. Unfortunately he found AC compressor had prematurely failed. He was honest about replacement vs repair and told us the difference in price was minimal but that a new unit would have a ten year warranty on all of the components of the unit rather than a one year warranty on just the replaced compressor. He gave us a great price on replacement and even went the extra mile to investigate why the old unit had failed early. He found a sensor on the original unit ... read more
Ruby Mountian HVAC was amazing! Our AC went out yesterday I waiting to call them u til this morning with in 2 hours of calling they had their technician on my door step. Our fix ended up being minor but the technician Rod was so sweet and explained how the whole system works showed me exactly what failed and why. He looked over the whole system to make sure everything was running as it should and that there were no small issues that could become larger. He was very clear in his explanations and was extremely personable and k... read more
We paid $2,5000 to have Ruby Mountain HVAC instal a swap cooler in Nov 2023. It's now Feb and we found water damage from over the winter around the area they worked. Called them with concerns but they stated I have to pay additional to have someone come look at the area.
Frequently asked questions about Ruby Mountain HVAC & Refrigeration
How is Ruby Mountain HVAC & Refrigeration rated?
Ruby Mountain HVAC & Refrigeration has a 3.8 star rating with 52 reviews.
When is Ruby Mountain HVAC & Refrigeration open?
Ruby Mountain HVAC & Refrigeration is closed now. It will open tomorrow at 8:00 a.m.
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