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Roy O'Brien Ford, Inc

4.6

About this business

Specialties Roy O'Brien Collision Center provides quality collision work on all makes and models of cars and trucks. Our trained certified technicians will provide the experience and workmanship needed to paint and repair your vehicle the right way. Roy O'Brien Collision Center is a direct repair facility for many insurance companies. In addition, we will accept all major insurers including AAA, Allstate, USAA, MEEMIC, and Met. Stop in or call anytime for your free repair estimate. Our convenient write-up entrance is located... read more

Location details

20300 E 9 Mile Rd, Saint Clair Shores, MI, 48080, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.6308 reviews
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Andrew Chaperon's profile image
Andrew Chaperon 
recommend  Recommended
5 years ago

My salesperson Nicole was very helpful, I would recommend her to anyone looking to buy. 

Lori Sigler Williams's profile image
Lori Sigler Williams 
recommend  Recommended
5 years ago

friendly and knowledgeable staff. 

Carrie Cucinella Dembs's profile image
Carrie Cucinella Dembs 
recommend  Recommended
5 years ago

What keeps me coming back to Roy 0’Brien Ford is the amazing dedication they have always shown to my family and me over the years. I moved across town sixteen years ago, but I still lease my vehicles from this particular Ford dealer. One main reason is the hard work and dedication of my salesperson: Maureen Bratto. For my most recent lease, there were very few cars available that contained everything I wanted and fit into my price range. After much searching, Maureen was finally able to get the perfect car for me. She even w... read more

Dennis Pierfelice's profile image
Dennis Pierfelice 
5 years ago

Bought a car couple years ago and wanted to try and get approved for a second vechile. Talked with Stan Fildew gave him information over phone. He says I should know something in a few minutes. After not hearing back I have left voicemail,FB message also reached out to Roy O'Brien messenger. Still no call going on four days to see if I was approved. I guess that's the way they tell customers they are denied. Was really hoping to find another car with this dealership.Very Disappointed! 

Blair Gilbert's profile image
Blair Gilbert 
recommend  Recommended
5 years ago

Tion and crew did a great job taking over my lease and delivered a flawless new Explorer. What more can one ask? Service, product and inventory. It is the same motto we run on at Gilbert’s Hardware, Blair 

Melinda Martinez's profile image
Melinda Martinez 
recommend  Recommended
5 years ago

We talked to Mary Bleich at Roy Obrien early in the morning, advised what we were looking for, what price I wanted to stay under, and by 4 PM I was driving out with the car I wanted. She took the time to go over everything in my car and the entire process and even called me the next couple of days to make sure I knew how all the electronics worked in my Escape and that I was happy with my purchase.. Roy Obrien is the best dealer around. Their service department actually cares and will fix your car correctly. My last car was ... read more

Mlchelle Grammatico's profile image
Mlchelle Grammatico 
5 years ago

service department... took my car in for a simple leak cost me $1,500 later left me without a car nor did they offer me one. I will never be back 

RM Ste's profile image
recommend  Recommended
5 years ago

Don Holbrook and the entire staff at Roy O’brien always goes the extra mile to meet their customers needs. Service is always quick and easy to work with and the used and new car sales department is awesome ! Thank you again for making my car experience so easy ! 

Cari Sloan Hilton's profile image
Cari Sloan Hilton 
recommend  Recommended
5 years ago

Just leased a 2019 Esape, love it! Hadn't gotten a new car in awhile. Boy has technology has changed. My salesperson Jerry Fortner explained everything and helped me set everything up. The entire process start to finish was easy and fast! Thanks Jerry! 

Frequently asked questions about Roy O'Brien Ford, Inc

How is Roy O'Brien Ford, Inc rated?

Roy O'Brien Ford, Inc has a 4.6 star rating with 308 reviews. 

When is Roy O'Brien Ford, Inc open?

Roy O'Brien Ford, Inc is open now. It will close at 5:30 p.m.  

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