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Roy O'Brien Ford, Inc

4.6

About this business

Specialties Roy O'Brien Collision Center provides quality collision work on all makes and models of cars and trucks. Our trained certified technicians will provide the experience and workmanship needed to paint and repair your vehicle the right way. Roy O'Brien Collision Center is a direct repair facility for many insurance companies. In addition, we will accept all major insurers including AAA, Allstate, USAA, MEEMIC, and Met. Stop in or call anytime for your free repair estimate. Our convenient write-up entrance is located... read more

Location details

20300 E 9 Mile Rd, Saint Clair Shores, MI, 48080, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.6308 reviews
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Melissa Lee Green's profile image
Melissa Lee Green 
recommend  Recommended
4 years ago

We’ve purchased two cars from Roy O’Brien and had a great experience both times. Yesterday we purchased a 2018 Fusion and worked with Jeff. I stopped in here after going to several other dealerships, and oddly enough, no one really seemed very interested in selling me a car. A bit discouraged, I stopped at Roy O’Brien last and Jeff was courteous and professional from the beginning to end. I stopped in at 2 o’clock and was driving my car off the lot by 6:30. Great experience. 

Business response:

Thank you, Melissa! We're glad to hear you had a great experience with Jeff! 

Jean Smith's profile image
Jean Smith 
recommend  Recommended
4 years ago

I picked up my New Ecosport on July 8th from the dealership. From the moment I opened the door to signing of the contract every second was enjoyable. Stan Fildew and Suzanne Clem explained fully the purchase and lease options,the purchase agreement and warranties. I have enjoyed ownership of Fords for over 35 yrs and this is the first time every interaction with various employees has been a pleasure. I love my New Ecosport it is everything I dreamed it would be in my life. It reminds me of my 1998 Ford Exployer In a compact ... read more

Business response:

Thank you Jean for your recommendation and for your loyalty to Ford! 

Claire Chang Aho's profile image
Claire Chang Aho 
recommend  Recommended
4 years ago

This is our first time buying from Roy O’Brien Ford. Everyone is very nice and you can tell they value us a very important customer. They detailed the truck, makes it looks way better when it was in the lot! Mary Bleich is our sales, she is very sweet and professional! She made the buying process so easy, explained in detail patiently, and always looks out the best for us. Thank you for everything! 

Kim Seman's profile image
Kim Seman 
recommend  Recommended
4 years ago

Mike and Matt were super friendly and very knowledgeable. I was very nervous about leasing my first car and they made the whole process super easy. Mike worked his magic and got me into a gorgeous new Fusion for less than I could've imagined! 

Business response:

Thanks for the recommendation, Kim! 

John Schwall's profile image
John Schwall 
recommend  Recommended
4 years ago

Excellent experience as always, Service department is second to none. Highly recommend them across the board. 

Matt Boddy's profile image
Matt Boddy 
recommend  Recommended
4 years ago

Have needed to service our vehicles on occasion as well as regular oil service. The service is always faster than they quote and everyone is friendly. Consistently feel good about bringing my business here. Great team here! 

Business response:

Thank you for the recommendation, Matt! 

Sharon A. Selby's profile image
Sharon A. Selby 
recommend  Recommended
4 years ago

I have been leasing vehicles from Roy O’Brien for several years through Ted Roney. Now his awesome son has taken his place and is doing a fabulous job! Young Ted took care of every detail including delivering my new Edge to me, all the way out to Richmond! Then when I discovered I left some important items in the old car, he retrieved them for me. Fabulous experience!❤️☘️❤️☘️ 

Lokki Larson's profile image
Lokki Larson 
recommend  Recommended
4 years ago

Came in Tuesday to see if it was worth it to trade in my 2017 Focus-ended up buying a 2020 EcoSport SE I picked up the next day that I absolutely love so far, and Nicole Badali made it the best car buying experience I’ve ever had. 

Business response:

Thank you, Lokki! Happy to hear you had such a great experience with us. 

Mary Kay Savalle's profile image
Mary Kay Savalle 
recommend  Recommended
4 years ago

We have been leasing / buying cars with Rich Christina for close to 20 years. Everything always goes smoothly and we've been happy with the service. 

Business response:

Thank you for the recommendation, Mary Kay! 

Frequently asked questions about Roy O'Brien Ford, Inc

How is Roy O'Brien Ford, Inc rated?

Roy O'Brien Ford, Inc has a 4.6 star rating with 308 reviews. 

When is Roy O'Brien Ford, Inc open?

Roy O'Brien Ford, Inc is open now. It will close at 5:30 p.m.  

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