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Roto-Rooter Plumbing & Water Cleanup
- Contractors
- Huntersville, NC
About this business
Location details
9820 Northcross Center Ct #131, Huntersville, NC, 28078, United States
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Had a water replaced along with water restoration. Fast and quick response. Job was done in a few days. Techs were professional and friendly. Great experience!
Very professional and prompt! Saved the weekend by fixing my plumbing issues!! I highly recommend the KC Roto Rooter branch!
Roto Rooter has gone above and beyond every time I have used them. They are always quick to respond and their sales reps and technicians are top notch. From the professional, friendly and efficient customer service to their fair pricing, I would recommend everyone to use Roto Rooter.
Excellent service. They saved the entire week for me and my family. I was impressed with the technician and his knowledge. They did a great job, I highly recommend them!!
Great service. technician was very knowledgeable and courteous. I will use them again in the future.
Austin, TX: I had Roto-Rooter come out to quote me on a simple diagnostic to determine why one of my properties' tank wasn't igniting and to fit a collar on the pipe. Before even looking at the details of the unit, they quoted me $700. The quote wasn't itemized at all and when I asked them what it's for, they verbally said getting and fitting the collar on the pipe, cleaning the basin of the tank, and servicing the burner. I feel like they were trying to take advantage of a female property owner and thought that I wouldn't k... read more
Business response:
We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible. My email is ********************* Please also include a copy of this review.Thank you, ********************* Customer Satisfaction Manager
I would rate this company lower if I could. I had a leak under my sink and was told that there would be a $99 charge just to come out to the house. As I had difficulty finding anyone to come out, I felt I had to pay that cost. This started on a Friday and they could not come out until Monday. I had to turn off my water from the cutoff in our garage, and turning it off broke the valve. I shared this with the tech when he arrived and was told that it would cost $500 just to determine what was going on. Again, I felt I had no o... read more
Business response:
We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible. My email is ********************* Please also include a copy of this review.Thank you, ********************* Customer Satisfaction Manager
Roto Rooter saved the day. Fast and efficient service from the local branch.
Great company, I had an issue with my toilet being backed up and the technician came in within 2 hours, assessed the problem and provided me with a quote to fix the issue. 3 hours later we had no more toilet problems. His character was friendly and professional, really recommend this company.
Frequently asked questions about Roto-Rooter Plumbing & Water Cleanup
How is Roto-Rooter Plumbing & Water Cleanup rated?
Roto-Rooter Plumbing & Water Cleanup has a 3.6 star rating with 1,178 reviews.
When is Roto-Rooter Plumbing & Water Cleanup open?
Roto-Rooter Plumbing & Water Cleanup is open now. It is open 24/7.
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