This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Rotech
- Oxygen Bars
- Methuen, MA
About this business
Rotech is dedicated to working with healthcare professionals to help you manage your health and medical treatment in the comfort of your own home. We offer Methuen and surrounding areas a comprehensive selection of home medical equipment and services including home oxygen concentrators, oxygen tanks, home oxygen therapy, home ventilators, and CPAP machines for sleep apnea. We also specialize in wound care at home, advanced wound care supplies, negative pressure wound therapy (NPWT), and diabetic supplies, including Continuou... read more
Location details
15 Aegean Dr, Methuen, MA 01844, Methuen, MA, 01844, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had the worst experience with this company after my wife's surgery. She left a detailed review from the hospital bed while I was trying to pick up supplies, and we never heard anything from the company. There have been other reviews since then that have all received feedback from the company, yet my wife's still remains unanswered. It seems unprofessional and makes me wonder how much this company can care about their clients when they ignore outreaches both privately and publicly unless it has to do with money. She will n... read more
Edit: I went to my doctor's office and switched services to Apria. In less than 24 hours they called me, set up my delivery, and my new CPAP will arrive within the week. How is Rotech still in business??? The staff here are staggeringly incompetent. They don't respond to multiple messages requesting information so they can get the sleep study they need. But when I threaten to switch providers they had no issue immediately contacting my doctor's office behind my back. Unbelievable unprofessionalism. Grow up.
I wish there was something lower than one star. This company is the worst. Customer service will actually lie to you directly over the phone when you are counting on a delivery. If you have any way to stop using them do it. Terrible.
Most unreliable supplies company, calls are never answered and if answered they will take you round in circles.
If you have thought of using this company for your respiratory services, I recommend you not to waste time.. I have been trying to get my sons supplies that need to be changed every one/two weeks and I still haven't received them. Ever since I have been calling and asking for it and they send me to call other numbers and I end up with the number I called the first time. No one helps and I can't replace my sons supplies because of they incompetence.
Frequently asked questions about Rotech
How is Rotech rated?
Rotech has a 1 star rating with 6 reviews.
When is Rotech open?
Rotech is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com