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500 W 21st St #200, Norfolk, VA, 23517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our family viewed a rental property listed by BHHS. While the location and layout were fine and the photos looked good, scheduling a showing was difficult and required multiple voicemails and online inquiries before receiving a delayed response by text. When we finally toured the property, the condition was concerning, with many visible maintenance and cleanliness issues. We were told the home was considered “move-in ready” as-is, with no repairs, updates, or cleaning planned. Our expectations for livability clearly did not ... read more
🤑BHHS HEIST RECRUITMENT. Property manager (PM) is extremely sloppy and likes to twist communication in the Norfolk, VA area. That person did not even bother to meet me upon picking up the keys. My request for a new PM was denied. Home was non-forcefully robbed not even 3 months after moving in (around the Christmas holiday) and when I informed the PM of what happened while out, they had no sympathy - only the instruction that the cost to change the locks would be the responsibility of the tenant. They allowed the owner to p... read more
Penny Ruperti has managed our 17 rental units for the past three years, and she’s been outstanding. She communicates clearly, responds fast, and genuinely looks out for us as property owners. Penny stays ahead of issues, handles tenants professionally, and keeps everything running smoothly. She is reliable, organized, and easy to work with. I highly recommend her to any property owners who wants their investments managed the right way.
The Property Manager displayed a lack of professionalism. Her name was Electra. Her communication skills were subpar. Despite my multiple attempts to reach out, she failed to respond promptly. I discovered that I would only receive a reply from her after initiating contact via email first. There was a sudden switch in payment methods from online to in-person, resulting in a late fee due to lack of communication. I was informed of a $380 charge for landscaping in April, despite providing evidence of maintaining the lawn mysel... read more
RW Towne is our management company. They bought out our previous company. The change has been night and day. The last company wouldn't even entertain replacing 15 year old carpet. RW got it replaced immediately. They are responsive and not just out to make a buck. If we weren't buying, we'd seek out properties they manage, if we moved.
Rose & Womble, Chandler Property Management, LLC has a 3.3 star rating with 222 reviews.
Rose & Womble, Chandler Property Management, LLC is closed now. It will open at 8:30 a.m.
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