Rooter Plus - Cumming, GA

Tom Pour B. 

on Birdeye

a year ago

STAY AWAY! None friendly "STEVEN FLANIGAN" IS an unprofessional, rude, septic pump technician, I needed pumping out my septic tank and put a septic tank riser, after he gave me very high price on a riser I decided not to go with riser, I told him just do the pumping, he got very angry and told me go with different company, I called the office and made a complaint. Zero out of Five STAR!!!! 

Robi M. 

on Birdeye

2 years ago

IF I COULD GIVE THEM A MINUS TEN I CERTAINLY WOULD, I STARETED HAVING PROBLEMS WITH MY SEPTIC TANK IN AUGUST. THE GUY SOLD ME ON REPAIRING MY SEPTIC TANK VERSUS HAVING IT REPALCED. THEY CHARGED ME 4800 TO PUMP AND PUT SOME KIND OF CHEMICAL IN THERE WHICH WAS PART OF THE REPAIR. WHILE I AM SIGNING MY PAPERWORK THE GUY PROCEEDS TO TEL ME IF THIS DOESN T WORK THEN IT WILL HAVE TO BE REPLACED. NEEDLESS TO SAY I WAS LIVID AFTER THTA COMMENT. I STARTETED HAVING ISSUES AGAIN IN JANUARY AND THEY CAME OUT AND SAID THE FIELD LINES WOU... read more

David F. 

on Birdeye

2 years ago

Please read the reviews and learn from the mistakes others have made. The office stated the service was $150 with a possible $100 upcharge for 500 additional gallons of waste. $250 is a reasonable price for 1500 gallons of removal. I was explicit with the office that no drain field work would be purchased as the field was saturated with rain water and I only needed the tank drained to buy time for the field to dry out. I asked the office to put in the notes to the tech not to quote drain field work because it is not needed... read more

Scott P. 

on Birdeye

2 years ago

$1152.00 for 2.5 hours on the job. #ROBBERY! 

Scott P. 

on Birdeye

2 years ago

$1152.00 for 2.5 hours work... ROBBERY  

Edward S. 

on Birdeye

2 years ago

this company is a rip off, I called for an estimate. the guy arrived and I agreed to have my septic repaired,for the up front cost of 2300.00 dollars, He did the job and then handed me the bill to pay,the amount was for 3150.00 dollars at no time did he tell me he was adding this additional amount to the repair.I will not use this company for any more jobs, and would say to all DO NOT USE.  

Jonathan 

on Birdeye

3 years ago

I called for a septic pump and they scheduled it for this past Saturday 3/6/21 between 8am and 12 they called and asked If I would/could move appt till sunday 3/7/21 between 8am and 12. I said sure whatever not a problem Sunday rolls around and at like 11am they call and says no one can get out to me. So I canceled the service. How can you schedule and reschedule a appt and end up saying no one can come out at all. Wow is all I can say. Wouldnt recommended at all. 

KF 

on Birdeye

3 years ago

HI, When it comes to Rooter Plus, do not use this plumbing company! I repeat, do not use this plumbing company. Rooter Plus was hired on my behalf through my HOA to find a leak in my condo that another incompetent plumbing company couldn't find. Hiring Rooter Plus wasn't such a good idea because they were worse. First of all they gutted my ceilings and walls in almost every room for (9) hours looking for leak and still didn't find the leak. They then had the nerve to say "we felt a strong presence in the bathroom under the s... read more

D G. 

on Birdeye

4 years ago

Rooter Plus installed disposal on my rental house. Two months later, property manager’s maintenance person went out to a reported leak/flooding situation on an emergency call. Found leak was due to improper installation of disposal. Rooter Plus did not use new gaskets/fittings and disposal pipes came apart flooding kitchen. To date, Rooter Plus has Refused to make it right. Mistakes happen but fair companies will stand behind their work and make it right. Would not use again as they do not stand behind their work.