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Rooms To Go
- Mattresses
- Houston, TX
About this business
Location details
10000 Katy Fwy, Ste K, Houston, TX, 77055, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I will never shop here because of that annoying song from the commercial, disgusting...
Business response:
Thank you for your feedback!
Wow! Never in my life have I dealt with such an incompetent company! Placed an order over a month ago and still waiting for it to be delivered. They have been delivering piece by piece and when I call to speak to a manager, they are never available! Their delivery system is a joke! They don't even know what they are delivering or who to call if there is a problem! Had a delivery scheduled from 2-6, they did not show up till 9:30! honestly, you will be better off going to another furniture store! This place and its employees/... read more
Business response:
We caught your other post and have requested more info. Care to email us your order info and feedback to TellUs@RoomsToGo.com? –Melissa
Very low quality furniture, do not shop here! My furniture didn't even last 3 years. I have to go spend another $3,000 on a love seat and recliner! Do not shop here!
Business response:
Hey Mary Ann! We caught your other posts and would be happy to help any way we can. Care to email us your order info and feedback to TellUs@RoomsToGo.com. -Melissa
PLEASE DO NOT WASTE YOUR TIME OR MONEY! NEVER AGAIN ROOMS TO GO!!! My experience with Rooms to go has been horrible! I furnished my entire home with these people... Orginally spending over 8,000. I informed the sales rep Noe Rodriguez that I didn't want to make a purchase the day I went (4/8/17) because I wanted the funds to come out of a particular account. He asked me to pay with my debt card and stated that he could run it as credit so that I can get refunded and have the ...Continue Reading
Business response:
We caught your other post and have responded. Please email us at TellUs@RoomsToGo.com with your order info. -Melissa
I want to thank the customer service team and Rooms To Go for such superb customer service. Not only did they accommodate me on my request for an earlier delivery date, but they also honored their word on their mattress policy. Jacob Martinez, our sales associate, was very attentive and knowledgeable. Thank you Jacob for your services! #NotAPaidAd #GreatCustomerSevice #RoomsToGo
Business response:
Thank you for taking the time to post your positive feedback. We would love to pass along your compliment, however we do need some additional information from you. Could you please send us your order details or phone number associated with the account to TellUs@RoomsToGo.com? -Melissa
Waiting and waiting and waiting and waiting and waiting and hoping and still WAITING AND WAITING.
RTG has terrible customer service after the sale. Make sure you get the right item ordered if you don't who knows when you will get.
Manager Lindsay Sinibaldi or whatever her name is . Is worst mgr there is ... I spend 4400, and now she won't honor what her sales person promised . Contacted CEO, HQ, media... They quickly take your money, and then ask you to Leave store if you ask for explanation. I am waiting on GM to call me to fix this issue. If they do I'll report it. If they don't, I'll tell everyone what else happen there. #roomstogo
Frequently asked questions about Rooms To Go
How is Rooms To Go rated?
Rooms To Go has a 4.7 star rating with 2,699 reviews.
When is Rooms To Go open?
Rooms To Go is closed now. It will open at 10:00 a.m.
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