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Rooms To Go
- Furniture Stores
- Gulfport, MS
About this business
Location details
10325 US 49 Suite A, Ste k, Gulfport, MS, 39503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Your staff needs to be trained to understand what you're selling. I bought a warranty on my living room set and asked specifically if it would cover cushion wear and I was told yes. Now when I attempt to replace my cushions, I am being told it is not covered. The guy who answered the phone didn't even know. He had to call several people to get an answer. So WARNING - They are only interested in selling you a worthless warranty. DO NOT BUY IT!
RecommendedGreat Experience! Mr. Nomani was very helpful and patient! ~Robin
RecommendedBrain was great and patient . Good price and nice furniture
Do not use delivery service.... when purchasing watch for changing sale prices. They have a no return policy. The furniture delivered was a completely different quality then on the showroom floor. THE BEST they drove across my neighbors entire front yard to turn around. Go to any other furniture store!!
We bought several rooms of furniture for our new home and purchased the warranty as well. Warranty is not worth the paper it is printed on! Purchased Cindy Crawford cream color power recliner that is not even a year old. The leather has worn off the area that you rest your head and warranty personnel informed us that it is called “fading” which is not covered. I am angry and disappointed!!!
Business response:
We are truly sorry to hear this! This sounds like a total nightmare! We'd love the opportunity to look into this, and help in anyway we can. Care to share your order # or phone # with us @TellUs@RoomsToGo.com? -Melissa
Business response:
Mo Kukowski, We are deeply disappointed to hear that you have not received the service that you deserve! Please send us an email with your order info to TellUs@RoomsToGo.com and we’d be happy to help any way that we can! -JT
Business response:
We're sorry to hear about the experience that you have had. We would be happy to share your feedback with the appropriate teams.
Frequently asked questions about Rooms To Go
How is Rooms To Go rated?
Rooms To Go has a 4.8 star rating with 4,748 reviews.
When is Rooms To Go open?
Rooms To Go is closed now. It will open tomorrow at 9:00 a.m.
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