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RoofTek
- Roofing
- Millcreek, UT
About this business
RoofTek is a residential and commercial roofing and solar company. We exist so that our clients can sleep worry free through any storm, knowing their most valuable assets are safe from the weather outside. Over the past several years our team has completed thousands of rooftop installations – from affordable re-roofs to complex solar installations on a steep pitch, custom homes. Each month during the roofing season, we install more than 60 roofs along the Wasatch Front. Far more important than the volume of work is our... read more
Location details
4080 S W Temple St, Millcreek, UT, 84107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Im resorting to a BBB review since I cant get a callback from a manager despite being told things were escalated. This started with a great sales pitch from ****** and I felt comfortable going with a bigger company for a new roof. I even commented how much I appreciated the sales guys approach and professionalism. But as soon as I signed the agreement, this turned into a mess. I signed an agreement with RoofTek, but then found out they subcontracted the work out to some dude and his crew. It was never disclosed to me or agre... read more
Zero rating if I could. Read the other bad reviews on yelp and there's a common theme: unfinished roof, roof leaking and interior damage, horrible workmanship, and deplorable customer experience starting immediately after you pay and sign the contract - they're great and responsive on the front end but after they get your money it's downhill to ****from there. They went 7 months without responding to our unfinished roof, 2 months without response to an active leak. When we refused to submit our final payment because of the i... read more
I had RoofTek come out to my home to give me a bid on a new roof. While in the process of examining the roof they broke one of the elbow joints of my gutter and also forgot to mention this to **** noticed it the next day and asked if they would please come back and repair my gutter. They told me they would try and seal the gutter the best they could but would not fix what they had broken. I've had multiple conversations with them to no avail.You'd think they would take care of any issue they caused regardless of whether or n... read more
Rooftek replaced our roof after an insurance claim. Rushed the job to beat a storm. Had to come back and fix multiple things that were obviously rushed. Later other flaws showed under the shingles. Their tech agreed that there were issues with the installation. Could not get anyone to call us back to schedule the warranty work. It's been 9 months and no one will call or contact us. Terrible service and follow up.
Rooftek replaced my roof due to storm damage. They appeared to be very trustworthy and honorable, however now approximately 2.5 years later part of my facia blew off in another wind storm. I have called Rooftek at least 10 times. Each time they sound willing to help. They even promised to come out the next day. It has been almost 2 months since my first call. Still no one has come out to fix a relatively simple fix. When I call I still get a sympathetic voice with promises. They have yet to fulfill their obligation under the... read more
I have had a horrible experience with RoofTek. Their salesmen have made it a habit of promising people things that they can't deliver. We were promised from our salesman *****, that interior work would be done to fix our ceiling due to our roof leaking. Only to find out they don't do anything on the inside and they only fix roofs. ***** came out and told me that his salesmen are idiots (his words, not mine) and promise customers things all the time that they can't do. Just so they can get the sale! Of course this was after t... read more
Business response:
******, thank you for providing your feedback. We are sorry to hear you had issues dealing with different employees within our organization. We will forward this along to the involved departments.
We were told that they would work with us on payments after they "found" more damage than they had sent to the insurance. They said that the insurance usually covers it. It didn't and so we had another **** dollars out of pocket. Their payment arrangement was to be paid in 2 payments. The website says 12 month no interest I guess that's if you use their financing. Our insurance said that they should have given us the option of them covering it and finding someone cheaper to do the work before they finished installing the roo... read more
Business response:
*****, sorry to here of the communication breakdown. The payment arrangements were made with RoofTek directly, that is why it is 2 months only.
They were prompt. Their quote beat all the competitors. They finished the roof including replacing 10 sheets of plywood in less than a day! Highly recommend!
Rooftek and ***** did a great job on my roof
Business response:
Thank you for the 5-Star review! We appreciate your business. Enjoy your new roof!
Frequently asked questions about RoofTek
How is RoofTek rated?
RoofTek has a 4.6 star rating with 1,403 reviews.
When is RoofTek open?
RoofTek is closed now. It will open at 7:00 a.m.
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