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Romano's Macaroni Grill
- Italian
- San Diego, CA
About this business
Location details
North County Fair, 202 E Via Rancho Pkwy, San Diego, CA, 92025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My review of Romano's Macaroni Grill... I'm freezing. My waiter never cracked a smile. We were never offered bread. (I asked for it when I received my dinner) Starter salad or soup is $2.50 extra now, doesn't come with your dinner. My dinner serving was TINY and it tasted "just ok". The bread wasn't good. Lee's glass was never refilled (not even once). My bill was $40 plus tip. I won't be back..ever.. Keep in mind I am generally happy to overlook a ton!! I've worked fast food, so I know how difficult people can be. This was ... read more
Business response:
Thank you for your honest feedback on your recent visit to Macaroni Grill. Our goal is to treat our guests as family and it looks as if this was not the case during your visit. Quite simply, we fell short and we apologize for a less than stellar experience. We do take your concerns seriously and would like to further address the issues you raised. Do you mind filling in a few details at http://bit.ly/MacGrContact so that we can follow up?
Hard bread, hard lamb, not coming again.
Business response:
Thank you for your honest comments regarding your recent visit to Macaroni Grill. Our goal is impress our guests with a wonderful experience that includes praiseworthy, delicious food. It looks as if, quite simply, we failed to deliver on a better experience that we feel you deserve. We do take your comments seriously and would like to address the issues you are bringing to our attention. Do you mind filling in a few details at http://bit.ly/MacGrContact so that we can follow up?
RecommendedFirst time eating there. Wait time very minimal. Smelled great as soon as we walked in. Food was delicious. My granddaughter especially loved her pasta
Business response:
Thank you for the great review, Sessy! We'd love to give you $5 off your next online order, just use code FBTHANKYOU at checkout: https://macaronigrill.olo.com
Recommendedit was a slow night so I took my daughter out to dinner. things were going good until the waitress came over and she didnt care that me and my daughter where talking to each other she just jumped in the conversation not saying g excuse me or anything . it made me feel like she was ready for us to leave because she did it the entire time we were there. finally we left taking our food with us tonight.
RecommendedFood was good. Our waiter, Sam, was really great and very helpful. Enjoyed lunch with my friend very much.
Business response:
Thank you for the great review, Charlotte! We'd love to give you $5 off your next online order, just use code FBTHANKYOU at checkout: https://macaronigrill.olo.com
Recommended5 Stars. Frank and Brittany are usually our servers/bartenders. They are fantastic! They know what we want before we even ask. Great attention is given us every Friday. The food is amazing and drinks are perfect. Highly recommended!
Business response:
Thank you for taking the time to describe the wonderful experience you had at our restaurant. We appreciate feedback, especially when we’ve succeeded in pleasing our guests with fantastic food and excellent service. As a thank you, we'd love to give you $5 off your next online order, just use code FBTHANKYOU at checkout: https://macaronigrill.olo.com/
Service was slow and the food quality is not like it used to be. Won’t be going back.
Good food and service
Business response:
Ryan, thank you so much for the great review. As a thank you, we'd love to give you $5 off your next online order, just use code FBTHANKYOU at checkout: https://macaronigrill.olo.com/
Service is ALWAYS great here, very friendly and attentive. Food is always amazing as well.
Business response:
Cheryl, thank you so much for the great review. As a thank you, we'd love to give you $5 off your next online order, just use code FBTHANKYOU at checkout: https://macaronigrill.olo.com/
Frequently asked questions about Romano's Macaroni Grill
How is Romano's Macaroni Grill rated?
Romano's Macaroni Grill has a 4 star rating with 1,036 reviews.
When is Romano's Macaroni Grill open?
Romano's Macaroni Grill is open now. It will close at 6:00 p.m.
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