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Rod Plumbing
- Contractors
- Philadelphia, PA
About this business
Location details
4152 Whiting Rd, Philadelphia, PA, 19154, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This owner of Rod Plumbing is a rude obnoxious know it all that came to my house with only a flashlight and no tools. He proceeded to talk over me telling me I misused my 15 yo old garbage disposal rather than I have used it successfully for 15 years. He seemed to make sarcastic remarks about my finished basement and finished little bathroom as if a disabled senior of color did not deserve to have them. He refused to even look at the toilet. He then told AHS that he did inspect everything. When I gave him the one star rating... read more
Business response:
Hi , my name is **** , i was contacted by ************* thru AHS warranty, to schedule an appointment, at which it time was scheduled for 7/11/2024 , between 9-1 . On the phone with ************* less then 3 min , at which time she told me she had a stoppage in her kitchen sink , i replied not a problem, someone will see you between 9-1 the next day . I ran the call myself, when i got there the owners house keeper or aid , not sure who she was , let me in , told me to wait they are putting the dog away , at which time they l... read more
This owner of Rod Plumbing is a rude obnoxious know it all that came to my house with only a flashlight and no tools. He proceeded to talk over me telling me I misused my 15 yo old garbage disposal rather than I have used it successfully for 15 years. He seemed to make sarcastic remarks about my finished basement and finished little bathroom as if a disabled senior of color did not deserve to have them. He refused to even look at the toilet. He then told AHS that he did inspect everything. When I gave him the one star rating... read more
The owner of ROD PLUMBING, name is ****, **** is the resident Plumber for AMERICAN HOME SHIELD and my area, my first contact with **** of *** PLUMBING was the worst, when he called me to schedule an appointment he was yelling at me and screaming at me that I was a first time customer, and he has to come do an investigation, and he was just going on and on so within the next couple of days I canceled the appointment, I knew he was going to be trouble. Afterwards I contacted AMERICAN HOME SHIELD again to set up an appointment ... read more
Business response:
My name is ****, i am the owner of Rod plumbing, in response to this false complaint, she is totally lying regarding the entire situation, no one was yelling, she was upset because she just purchased the policy with AHS a week before the appointment, at the time of scheduling the homeowner tried to say she has several items , i with my tech explained to her that we have to diagnose the problem because her policy is new and AHS has a preexisting clause , thats when she started to get aggressive, i explained we will look at th... read more
Unprofessional, disrespectful, racist as well as foul mouth to the customer. Will not recommend to a live human.
Unprofessional, disrespectful, racist as well as foul mouth to the customer. Will not recommend to a live human.
Frequently asked questions about Rod Plumbing
How is Rod Plumbing rated?
Rod Plumbing has a 2.2 star rating with 34 reviews.
When is Rod Plumbing open?
Rod Plumbing is open now. It will close at 6:00 p.m.
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