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Rod Baker Ford Sales Inc.
- Car Dealers
- Joliet, IL
About this business
Location details
16101 S Lincoln Hwy, Joliet, IL, 60586, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The truck was being advertised as blue. They failed to tell me that it was a full repaint and was originally metallic gray. Making a several hour journey just to find out something that should have been disclosed from the beginning
Business response:
It pains us to hear your feedback regarding your recent dealership experience. I can assure you that our team goes to great lengths so that customers like you have any and all relevant information they need to make the best, most informed buying decision. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit.
Amazing staff. I was struggling with another dealership and Koons Ford was there for me. They worked on the price for me. Great test drive. Super transparent about prices. No smoke and mirrors. Recommend to buy here. Ask for Rick, he's easy to talk to and there for customer satisfaction. As a side note they have a wide range of available cars.
Business response:
Chris, thank you for choosing Koons Ford! We're thrilled to hear that our amazing staff, led by Rick, provided you with a great test drive and transparent pricing. We always strive to prioritize customer satisfaction and we're glad to have you as a happy customer. We have a wide range of cars to choose from, so come back anytime for your automotive needs! #KoonsFord #ExcellentService
The salesmen in the used lot here was down right awful. Trent was my sales guy and he was very unhelpful had no knowledge of warranties or basically anything I asked. The sales manager Ben was monotone, rude and unacceptable. I will never recommend this dealership to anyone.
Great explanation
Business response:
Hello Glenn, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Overall very good
Good follow up.
Good follow up.
Responded immediately snd offered assistance.
Responded immediately snd offered assistance.
Frequently asked questions about Rod Baker Ford Sales Inc.
How is Rod Baker Ford Sales Inc. rated?
Rod Baker Ford Sales Inc. has a 4.4 star rating with 1,458 reviews.
When is Rod Baker Ford Sales Inc. open?
Rod Baker Ford Sales Inc. is closed now. It will open at 9:00 a.m.
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