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Rock Valley Apartments

2.3

About this business

Specialties Affordable Apartments For Families Or Individuals In Loves Park. Rock Valley Apartments are located in the beautiful city of Loves Park, IL. We have something to offer everyone from an individual looking to rent, or an entire family. Several models and sizes are available. Our apartments are located just a few minutes away from I-90, so travel is easy. The location is also near several restaurants, entertainment venues, and shopping. Rock Valley Apartments has an on site office for direct contact with management.... read more

Location details

7102 Rock Valley Pkwy, Loves Park, IL, 61111, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 6:00 p.m.
2.353 reviews
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Rosemary B.'s profile image
Rosemary B. 
9 months ago

Welcome Home! I recently made Rock Valley Apartment Homes my place of residence and I am so happy with my choice. The Leasing agent (Shannon) was so helpful and listened to my needs. When I came to view my new home, I was greeted with a wonderful welcome that made me feel like I belong here. I’ve never experienced anything like it. I just would like to thank Shannon and Larry for the warm welcome. 

Business response:

We sincerely appreciate your review! Please do not hesitate to contact us if you ever need any assistance. We hope you have an amazing rest of your day! 

Kyle H.'s profile image
4 years ago

Rock Valley Apartments (2016-2021) I have lived at Rock Valley Apartments for five years and was very satisfied. The area is very safe, growing, and conveniently located. In the five years I have been here, the property has been well managed and has always been in a state of constant improvement. Highly recommended. 

Onaje K.'s profile image
Onaje K. 
4 years ago

Go somewhere else. Honestly, do not rent here. There is a reason why there are so many bad reviews about this place. The customer service is honestly abysmal; all stemming from the front office... They are confrontational, they tend to not have very accurate records, and the miscommunication amongst themselves in the front office means the tenant tends to "get the short end of the stick." Rent increased as management changed and with that they "updated" (and I use that would very lightly) SOME of the units. They still are no... read more

John S.'s profile image
4 years ago

Watch your $$ Glad we moved! New Chicago ownership in January 2020. First thing they did was bring Chicago prices to Loves Park! They upgraded the Sue apartments w/ cheap vinyl floor planking that scratched easy( tenant will pay for this from deposit)new bedroom carpet, fresh paint, new appliance, new vanities & mirrors, granite counter top. Price increased $345 per month! What was not changed was 20+ year old scratched/stained cabinets, 20+ yr old apartment washer/dyers combo, 20+ yr old toilets that require 2 flushes, 20+ ... read more

Jason R.'s profile image
Jason R. 
8 years ago

Needs new management and staff but this time actually hire good people. The manager of this establishment is a crass, insensitive, mindless, thoughtless, ignorant, nosey, witless, oafish, boorish, asinine, coarse, graceless, tasteless, tactless, clumsy, blundering, inept, gauche of a person. I haven no idea how this person was able to obtain any job let alone a job as a "manager" of an assortment of apartments and townhouses. In the winter after a heavy snow, it takes him more than a day most of the time to plow the parking ... read more

Ben W.'s profile image
8 years ago

Don't do it! Do yourself a favor and save yourself a headache and DO NOT rent here. It's always something wrong in these outdated apartments the manager is a rude, lazy, shady character who will try to steal your deposit money even tho the apartment is in better shape than it was when you received it. The apartment was in bad shape when we moved in, the toilets were disgusting the oven was dirty the cabinets were filthy the kitchen floor and bathroom floors were all dirty the bathtub and shower had not been cleaned, the insi... read more

Bill J.'s profile image
8 years ago

WARNING! The Manager of this property is very shady and will try to steal your security deposit. 

Business response:

That is not true! The old manger who left in 2012 would try that, but not the current manger. If you didn't take care of your apartment and it needed alot of repairs, then we would deduct money for the repairs. Our apartments are all rented and we usually have a waiting list which means most people like our complex and want to live here! 

An Apartments.com Renter's profile image
An Apartments.com Renter 
10 years ago

ROCKVALLEY APARTMENTS I MOVED TO ROCKVALLEY APARTMENTS IN SEPT OF 2013, AND MY LEASE WAS FOR A YEAR. THE SERVICE OF MAINTANCE WAS OUTSTANDING, EVERYTIME I CALLED THEY ARRIVED WITHIN ONE OR TWO DAYS DEPENDING ON PROBLEM, DOING A WONDERFUL JOB. THE OFFICE STAFF WAS GREAT AND UNDERSTANDING TO ANY PROBLEMS THAT ARRIVED, THEY WERE VERY RESPECTFUL AND KIND. THE AREA WAS ALWAYS CLEAN AND QUIET (THANK GOD). I LOVED MY EXPERIENCE THERE AND LOOK FORWARD TO MOVING BACK IN SUMMER OF 2015.THANK YOU ALL FOR A WONDERFUL EXPERIENCE. 

An Apartments.com Renter's profile image
An Apartments.com Renter 
10 years ago

rock valley have a cat so no pets allowed. Just saw the exterior. Location a bit void of landscaping exterior stairs not attractive Maybe pine trees would help make it more attractive. Thanks though. May give cat away. Terri ( apt is for my student Son) 

Frequently asked questions about Rock Valley Apartments

How is Rock Valley Apartments rated?

Rock Valley Apartments has a 2.3 star rating with 53 reviews. 

When is Rock Valley Apartments open?

Rock Valley Apartments is closed now. It will open tomorrow at 8:00 a.m. 

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