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The Rock River Block in Rockford, IL is an Anderson Automotive Group dealership that carries Ford, Kia and Mitsubishi vehicles and has over 500 used cars available. We also have a full service department and body shop.
224 N Alpine Rd, Rockford, IL, 61107, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 9:00 p.m. | |
Tue | 7:30 a.m. to 9:00 p.m. | |
Wed | 7:30 a.m. to 9:00 p.m. | |
Thu | 7:30 a.m. to 9:00 p.m. | |
Fri | 7:30 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | Closed |
I cannot thank Matthew in the service department, as well as the service manager for their kindness and their attention to my vehicle and the issue I was having. I was treated like family from the first phone call to the last repair. I will certainly be a returning customer and I would recommend to anyone!
Business response:
Thank you, Samantha! We're happy to have your vehicle repaired and back on the road. :)
Hey Bernie the absolute best salesman you can count on that is why for 16 years we don't go anywhere else.......
Business response:
Thank you, Brian!
Matthew in service was wonderful, best costumer service, I have had in along time! :)
Business response:
Thank you Laura! We'll pass this along to Matthew :)
The salesman that I had was very flirty and wanted things to go along with a sale.
Business response:
Oh my gosh, Christine - that's just not okay! Can you please send me a message with the salesman's name so we can address this? I want to make sure that you're taken care of in a professional manner, so anything I can do, please let me know. Thank you very much, Kris
We were treated to the best car-buying experience we have ever had! Paul was excellent and made sure we were getting the car that was perfect for us in every way. He made us feel so welcome! The buying experience was pleasant and seamless. The financial/paperwork was made super easy by Todd and we were ready to drive off the lot in no time. Paul even spent time with us after the sale to show us some of the cool features on our beautiful new car. We will definitely be back with future business!
Business response:
Thanks Jackie! We're glad to hear you had a great experience with Paul and Todd. Welcome to the Rock River Ford family! :)
Parts department people are rude service department was a little better nice waiting room I guess oil change took about an hour of my day personally think the time could have been cut in half.
Rock River Hyundai has a 4.7 star rating with 67 reviews.
Rock River Hyundai is closed now. It will open tomorrow at 7:30 a.m.
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