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Rock Paper Scissors

3.9

About this business

One stop boutique for all your party needs. Invitations, Balloon Installations, Partyware. 

Location details

317 Main St #110, Ste 110, Franklin, TN, 37064, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.946 reviews
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Amanda's profile image
2 years ago

TERRIBLE CUSTOMER SERVICE...STAY AWAY!! I just got back from Rock Paper Scissors and the long drive home gave me enough time to get my wits together after being so blatantly disrespected by the girl that works in this store. I went in this morning ready to purchase custom invitations for daughter's birthday party this year. I was never truly greeted when I walked in, and had I not gotten the attention of the girl, I highly doubt she would have even acknowledged my presence. I explained to the girl (sorry, I never got her nam... read more

dorothy's profile image
2 years ago

great stationary store!!! Rock Paper Scissors has such great stuff, it almost makes me want to actually write a letter. Almost. What really happens is I buy cute stationery and never use it. At least my desk looks nicer. The store is located in downtown Franklin, a great shopping district. You can park and walk from one cool store to the next. Rock Paper Scissors is spare and modern, very Manhattanesque. They sell very upscale brands: Kate Spade, Poppy & Mimi, Woo. They do customized stationery, invitations and announcements... read more

Courtney's profile image
2 years ago

Horrible customer service and untimely.... I do not recommend this store. I purchased in house paper and envelopes for some custom stationary and am highly disappointed with my experience. The staff is rude. They made a mistake and somehow it is now all my fault. One staff member actually got angry with me in an email for not returning her email in a timely fashion...though she was almost 5 days late sending me a proof and I had to call THEM to see what the delay was, and I had no access to my email for two days. I was promi... read more

Doug L.'s profile image
9 years ago

I stopped by the store in May on a weekday and spent over half an hour discussing my wedding reception invitation needs with the store owner herself. I had some special circumstances and she assured me she would work with me to meet what I needed. I looked over her invitation samples and she encouraged me to take photos. It appeared it would run about $400-500 for the 100 invitations, RSVP's, envelopes, etc, so not too a large order, but not a small one either. A week later I called the store to arrange a design appointment ... read more

Amanda L.'s profile image
14 years ago

TERRIBLE CUSTOMER SERVICE...STAY AWAY!! I just got back from Rock Paper Scissors and the long drive home gave me enough time to get my wits together after being so blatantly disrespected by the girl that works in this store. 

Amanda L.'s profile image
14 years ago

TERRIBLE CUSTOMER SERVICE...STAY AWAY!! I just got back from Rock Paper Scissors and the long drive home gave me enough time to get my wits together after being so blatantly disrespected by the girl that works in this store. I went in this morning ready to purchase custom invitations for daughter's birthday party this year. I was never truly greeted when I walked in, and had I not gotten the attention of the girl, I highly doubt she would have even acknowledged my presence. I explained to the girl (sorry, I never got her nam... read more

alipscomb's profile image
alipscomb 
14 years ago

STAY AWAY FROM THIS STORE! WORST CUSTOMER SERVICE EVER. – I just got back from Rock Paper Scissors and the long drive home gave me enough time to get my wits together after being so blatantly disrespected by the girl that works in this store. I went in this morning ready to purchase custom invitations for daughter's birthday party this year. I was never truly greeted when I walked in, and had I not gotten the attention of the girl, I highly doubt she would have even acknowledged my presence. I explained to the girl (sorry, I... read more

Courtney C.'s profile image
Courtney C. 
14 years ago

Horrible customer service and untimely.... I do not recommend this store. I purchased in house paper and envelopes for some custom stationary and am highly disappointed with my experience. 

ITNash's profile image
14 years ago

Customer service is horrible..... – I do not recommend this store. I purchased in house paper and envelopes for some custom stationary and am highly disappointed by a number of things. First is the price. Ridiculous! I knew it would be pricey but $25 more then other stationary stores in town (I have since had to order my stationary from another store). Second, their staff is rude. They made a mistake and somehow it is now all my fault. The lady actually called me out for not returning her email in a timely fashion when she w... read more

Frequently asked questions about Rock Paper Scissors

How is Rock Paper Scissors rated?

Rock Paper Scissors has a 3.9 star rating with 46 reviews. 

When is Rock Paper Scissors open?

Rock Paper Scissors is closed now. It will open at 9:00 a.m. 

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