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Robert H Routh
- Surgeons
- New Smyrna Beach, FL
About this business
The mission of our practice is to provide excellent medical and surgical eye care to the residents of the Southeast Volusia area using the latest diagnostic and treatment techniques combined with small town, personalized service.
Location details
415 N Causeway, New Smyrna Beach, FL, 32169, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
From the moment I walked into Dr. Routh’s office I was treated like a best friend. Everyone was very professional and made me feel so comfortable. I had cataract mono lens surgery in 2018 and my eyes were never the same. Even when wearing glasses, many times I had to use a magnifying glass to read labels, magazines or books. My distance vision was 20/20 until a month ago when I could no longer read exit signs on the Interstate. My eye doctor referred me to Dr. Routh for a YAG procedure on my right eye. Within an hour after t... read more
Terrible experience. Dr. Rough appeared to be in a rush. Very arrogant and didn't want to be asked any questions. Did not read history before coming into the room.
Excellent staff, and nice office setting. I was treated very well, and called by my name. ( That often isn't true for a first visit) Dr. Routh was professional, and courteous. He explained things very clearly. I felt that he was totally present for me, as was his staff. I highly recommend this office and Dr. Routh.
The office staff is superb, getting appointments is easy, and the facility is very clean and attractive. The medical staff are professional and listen to the patients concerns, always explaining procedures simply and thoroughly.
I have had two cataract surgeries performed by Dr. Routh with no complications. He is very thorough and explains everything he is going to do and what to expect.
I had a small eye emergency last week and I have to say the office for this office was outstanding! They got me in the next day, I had some insurance problems and the lady who handles that part of the practice went above and beyond to figure it out for me and last but not least Dr. Knuckles was outstanding. I truly can’t say enough about my experience.
I am not rating Dr. Routh since I was unable to see him, I am rating the practice itself, just poor, no management skills, poorly organized, saw Dr. Heck, very young optom. poor skills, equipment at practice very old and antiquated, wanted to charge additional charge for eye glass needs test, would not accept the fact that this was my no charge annual eye exam. I would not recommend this practice to anyone.
Business response:
I am very sorry to hear that you had a bad experience in our office. Dr. Heck is a highly qualified doctor and takes her patient's happiness very seriously. We do let every patient know up front that we do not accept vision insurance, only medical insurance; therefore co-pays and refraction fees may apply. Please feel free to call our office manager, Anne Demetree, to let us know how we can improve.
Dr. Routh is very thorough and professional. His exam equipment is up to date with newest technology. The staff are are friendly and efficient. Dr. Routh is a very kind and gentle man who fills you with confidence in his skills and knowledge. I highly recommend him!
Anyone considering cataract surgery would be greatly impressed with Dr. Routh's knowledge and detailed explanation of the procedure and the latest in technology. I would recommend him highly for this procedure. My husband was very impressed with Dr. Heck as was I and would recommend her also. She and Dr. Routh both care about the well being of their patients. His staff is very efficient and capable.
Frequently asked questions about Robert H Routh
How is Robert H Routh rated?
Robert H Routh has a 4.1 star rating with 13 reviews.
When is Robert H Routh open?
Robert H Routh is closed now. It will open tomorrow at 9:00 a.m.
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