Robert D. Carlson, M.D.

a happy customer 

on Wellness

13 years ago

I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. The staff was extremely warm and welcoming, and made every effort to make me feel right at home. They are so friendly and inviting. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. It is obv... read more

Anonymous 

on Wellness

13 years ago

Does this family doctor use current and safe equipment? Yes Was this provider sympathetic to your situation? Yes, they were sympathetic and caring 

Anonymous 

on Wellness

13 years ago

Does this provider treat every client equally? Definitely, they make everyone feel equally respected and cared for Were you able to relax during your appointment? Yes, I was completely at ease Has this provider ever cancelled your appointment on you last minute? Never, they are very reliable. Does this provider remember you by name? Every single time, even if it's been months since my last appointment!! 

Anonymous 

on Wellness

13 years ago

Would you recommend this family doctor to others? Yes Does this provider promptly return your phone calls? Definitely! They always call me back very quickly! Was this provider's office easy to locate? Absolutely! It couldn't have been easier! Did this provider have an entertaining selection of waiting room magazines? Yes Was this provider late to your appointments? No, they were on time 

Anonymous 

on Wellness

13 years ago

Would you refer this provider to a family or friend? Yes Is this provider easy to reach in an emergency? Yes, they answered my call right away Has this provider ever cancelled your appointment on you last minute? No, they didn't cancel on me last minute Does this provider offer flexible appointment times? Yes Do you feel that you could have received better service somewhere else? No, I don't think so 

Anonymous 

on Wellness

13 years ago

Is this business in a safe neighborhood? Absolutely, It is the safest neighborhood around Did this provider ever dismiss your concerns as unimportant? No, they take every concern of mine seriously 

Anonymous 

on Wellness

13 years ago

Did this provider seem irritated to be working with you? Not at all, they were glad to help me with anything I needed Did you feel safe in this provider's care? Yes Does this provider promptly return your phone calls? Definitely! They always call me back very quickly! Was this provider sympathetic to your situation? Yes! They went above and beyond to make me feel special and respected Did this provider rush your appointment? No 

Susan Murphy, Willington CT 

on Wellness

13 years ago

Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They were very qualified and knowledgeable. I know that they've been doing their job well for quite a while. The staff is extremely warm and welcoming, and always makes every effort to make me feel right at home. They are so friendly and inviting. I have taken all 6 of my children to Dr. Carlson, and so we are... read more

Anonymous 

on Wellness

13 years ago

Would you recommend this family doctor to others? Yes Did you feel like this provider's office was understaffed? No, they were fully staffed Did this provider wear an obnoxious cologne? No, they didn't wear any cologne Is this provider willing to pursue advice from other providers when necessary? Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary