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Riverside Wellness & Fitness

4.5

About this business

Location details

12650 Jefferson Ave, Newport News, VA, 23602, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5359 reviews
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Vieleen Byrd's profile image
Vieleen Byrd 
5 years ago

-The bedside manner is horrible. -Keeping patients informed of their care plan is almost non-existent. -the customer service is horrible. -the refuse to accept responsibility and rectify their teams mistakes. 

Business response:

Hi. We are sorry for the experience you shared, our Patient Advocate would love to speak with you about your concerns. Can you please call 757-369-7242 or private message us with your contact information so an advocate can call you directly. 

Orchell Hall Brown's profile image
Orchell Hall Brown 
recommend  Recommended
5 years ago

I have to tell you. The Doctors and staff went above and beyond to accommodate my Husband Rodney Brown and myself during his stay during and after surgery. Everyone was very attentive and no one was in a rush to leave the room. They listened, they explained, they understood - this was my first time not being able to stay with my hubby during a hospitalization (due to Covid-19). I as well as he was terrified but the care they showed him put us both at ease. Please thank the staff that worked room 2504 June 10th - June 11th. (... read more

Orchell Hall Brown's profile image
Orchell Hall Brown 
recommend  Recommended
5 years ago

I have to tell you. The Doctors and staff went above and beyond to accommodate my Husband Rodney Brown and myself during his stay during and after surgery. Everyone was very attentive and no one was in a rush to leave the room. They listened, they explained, they understood - this was my first time not being able to stay with my hubby during a hospitalization (due to Covid-19). I as well as he was terrified but the care they showed him put us both at ease. Please thank the staff that worked room 2504 June 10th - June 11th. (... read more

Barb Bucknam's profile image
Barb Bucknam 
recommend  Recommended
5 years ago

My parents are very happy there! 

Robert A. Beeler's profile image
Robert A. Beeler 
5 years ago

You know it’s bad when your mother the patient at The Gardens calls you and leaves hours of voicemail screaming for help and no nurse comes. How can someone scream for help that long and no one comes?! It’s all saved on my voicemail. Thank You actually call and speak with the hospital administrator and they never call you back like they promised too. It’s a risky place to put someone and the care has an “I don’t care attitude” and I’m sure that obviously starts at the top...administrator. 

Linda Spytko Riddle's profile image
Linda Spytko Riddle 
recommend  Recommended
5 years ago

weight loss classes are awesome! I loss 100 pds and have kept it off with the support from the Brentwood team, Dr.Jones, Coach Lewis and all the other staff.Thanx guys 

Matthew Shaw Heyert's profile image
Matthew Shaw Heyert 
recommend  Recommended
5 years ago

Hi, My name is Matthew Heyert and I'm from Somers, NY. I'm on a mission to message every hospital in the United States thanking them for everything they have done during this difficult time. I just wanted to say how much I appreciate the time and dedication that you have all put in to make this world a better place during this difficult time. I will be thinking of you all during this difficult time, and just know that even though I live in New York I'm grateful for you helping my fellow human beings in need. Sincerely, Matth... read more

Gary Webb's profile image
Gary Webb 
5 years ago

Take a look at Madison Ann Huffman’s ordeal from her experience on Facebook on 04/29/2020 at 12:49. I realize with these unprecedented and uncertain of times there might be “probable excuses” but no good reasons! I know the daddy, I know her and she is in the customer relations field. Neither her nor her father, Lee Huffman, a current patient at RRMC are the type to stir up commotion or cause any strife, not at all! On the contrary, very kind, patient and considerate people. I’ve heard and known of others who have had other ... read more

Gary Webb's profile image
Gary Webb 
5 years ago

Take a look at Madison Ann Huffman’s ordeal from her experience on Facebook on 04/29/2020 at 12:49. I realize with these unprecedented and uncertain of times there might be “probable excuses” but no good reasons! I know the daddy, I know her and she is in the customer relations field. Neither her nor her father, Lee Huffman, a current patient at RRMC are the type to stir up commotion or cause any strife, not at all! On the contrary, very kind, patient and considerate people. I’ve heard and known of others who have had other ... read more

Frequently asked questions about Riverside Wellness & Fitness

How is Riverside Wellness & Fitness rated?

Riverside Wellness & Fitness has a 4.5 star rating with 359 reviews. 

When is Riverside Wellness & Fitness open?

Riverside Wellness & Fitness is closed now. It will open at 9:00 a.m. 

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