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Riverchase Apartments
- Apartments
- Newport, KY
About this business
We are located within walking distance to Newport on the Levee, Newport Aquarium, Great American Ball Park-REDS, Paul Brown Stadium-BENGALS and great dining and shopping. We offer a fitness center for your enjoyment.
Location details
100 Riverboat Row, Newport, KY, 41071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Don't move there flipping horrific!!!! My place flooded since I been there 11 times. They cut ceiling open and left it like that pieces falling on me. All è closet doors in apt never put on since I got there. Fell on my kid 3 times. Put me in another unit while they fixed leaks and that unit flooded. Don't move there it's trash.
Business response:
We apologize for the repeated flooding incidents and the issues with the ceiling and closet doors at Flats on the Row. We are under new management and want to assure you that we are actively addressing these past issues. Your feedback is valuable to us, and we are working diligently to promptly address repairs and prevent future incidents. Your safety and well-being remain our top priority. If you have any further concerns, please do not hesitate to contact our management team directly.
Horrible place to live! Yeah the price may be nice but If you have any type of complaint the landlords are not helpful at all ! Infested with bed bugs & roaches. The hallways smell like weed, and the apartments are not in the best of shape
Great! I love my place! Very affordable and a nice area!
The worse place to live in the tri-state. You have reasonable rates here for a reason. The apartments are outdated and management will not update while you live here. The owners are rude, The owner is a nasty man who doesn't seem to care about anyone other than making his bank account larger. The property manager will not give on anything, they will tell you to contact your renters insurance even if it's the fault of the old outdated building. Its seriously like living in prison....you can't do anything here even have a gues... read more
No help I’ve lived in these apartments for a year and have always been told it’s going to get better. I’ve just recently had to throw out all my furniture due to bed bugs and roaches coming in from other apartments in the building. All the appliances and buildings are super out dated. Maintenance and office staff are slow to respond and usually try to avoid fixing the issue. Would not recommend living here.
Business response:
Hello We do apologize for this. We are in the office 6 days a week and respond to every complaint or issue that comes in. We have not been notified of any bed bugs. If someone says they see bugs (i.e ants, roaches etc..) we are on that immediately. But if they don't tell us they have bed bugs, we do not know to inspect their bed. We are always here for our tenants and would like to know if someone has bed bugs that we can rectify this. We do inspect our buildings and spray every 2 months and are working every day to keep thi... read more
You've been warned11 This is one of the worst living experiences I've ever had. The only positive about this place is the location. Maintenance is NOT 24 hours a day. The only way they come out is if you contact the rental office. They cover up leaking ceiling, mildew, and mold with paint. The plumbing is awful. I have to flush my toilet 2-3 times for things to go down. They have a horrible roach infestation. I tried to get this issue fixed for a year. They told me I must be seeing ants and not roaches. If you live here afte... read more
Business response:
I do apologize for your experience. We would like you to come to office and let us know about the issues you are having, as I do not have any open work orders on toilet issues, leaky ceiling and mildew. We are 24 hour maintenance for emergency calls. I am not aware of maintenance covering up mildew with paint and would like to know if this happened that I can rectify this. Regarding roaches we do our best to maintain this and inspect apartments for living conditions. We inspect and exterminate every 2 months, and more in bet... read more
Way too cold in the winter. Bad hot water heater. Creaky floors. I lived here for 6 months and hated it. The baseboard heating really did not do the trick in the winter, I supplemented with an infrared space heater but that still was not sufficient. I lived in Building A, it was like living in a garage once it got cold out. Terrible insulation. I suspect the glass balcony doors need to be changed, as the bedroom was bad, but the living room was just plain frigid. The floors were so darn creaky in my apartment on the 2nd floo... read more
Miserable Living Experience in Every Way DO NOT MOVE HERE! I REPEAT, DO NOT MOVE HERE! I live here now and it has been an absolutely miserable experience since I moved in over two months ago. Every pipe in my apartment has leaked and flooded my floors. The office is slow to help if they do at all. The apartment itself is under kept. Closet doors hardly work, windows and doors don't close all the way (letting in insects), and the floors, bathtub, and appliances are all cracked, chipped, and curiously discolored. They demolish... read more
My Living Headquarters For starters, I love the location of my apartment. It fits my personality and my lifestyle to perfection. It's in the city, right on the Ohio river, right next to Newport on the levee which is basically the entertainment district of Newport Kentucky. But also, the bridge to downtown Cincinnati, Ohio is right next to me also. I look out into my parking lot and there's a great view of the city, the river, and the bridges that connects Ky to Oh. As for my apartment conditions, well that's a whole other st... read more
Frequently asked questions about Riverchase Apartments
How is Riverchase Apartments rated?
Riverchase Apartments has a 3.3 star rating with 109 reviews.
When is Riverchase Apartments open?
Riverchase Apartments is closed now. It will open on Monday at 9:00 a.m.
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