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Rivera's Fine Flooring
- Flooring
- San Jose, CA
About this business
Specialties Rivera's Fine Flooring is your family-owned source for excellent flooring with top-notch service. We offer the selection of a large company with the service of a family business. Javier Rivera began working in this industry at 13 years old, and after years in the business, considers starting his own company to be the best decision he ever made. He's able to offer personal service since clients deal directly with him, and the lack of middlemen enables us to offer lower prices. With 20 years of experience in the in... read more
Location details
16890 Church St, Bldg 15, San Jose, CA, 95037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 6:00 p.m. | |
| Tue | 12:00 p.m. to 6:00 p.m. | |
| Wed | 12:00 p.m. to 6:00 p.m. | |
| Thu | 12:00 p.m. to 6:00 p.m. | |
| Fri | 12:00 p.m. to 6:00 p.m. | |
| Sat | 12:00 p.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Grreat service provided by a set of professional people. Quality work done within affordable budget. I highly reccomend Rivera's flooring. They did SPC flooring on my 3 story house, they were fast, efficient and fullfilled all the requirements point by point.
Business response:
Thank you for the review. It was a pleasure doing business with you.
They came out and fixed all issues that I had and offered compensation for lost time and made sure I was satisfied
Business response:
I was mortified and followed up with you on all incidents. We did the additional work you asked us to and I went to your home to inspect your concerns. The flooring was laid down well there was no lack of craftsmanship there. The base was caulked. I do apologize for the lack of professionalism on my installers part and he will no longer do installs for my clients. I apologize for ordering the wrong base. I did offer to switch it out and I understand why you did not want to. I did not offer a bigger discount other than the $6... read more
They were the most pleasant people and did a wonderful job. I would use them again.
He was great to work with and was able to get the job done promptly and worked around the tenant's schedule. I would not hesitate to recommend them for flooring work! Thanks Javier for taking care of my small job in such a professional manner.
Javiers company did great job in my mobile home kitchen and master bathroom!!! Fair price!!! Highly recommend this company!!😀👍
I went out for bid and his price wasn't the highest or lowest but I picked him as he offered the complete pkg for my install. I didn't have to wait for an estimate, he showed up on time and the execution of the job was completed on time. He did an outstanding job and if you pick this company you won't be sorry. Robert
Excellent service and workmen. Highly recommend
1) At the appointment date, they did not come at 9:00AM until 1:30PM to install the sliding mirror closet door tracks, and to install the base board at the stairs, but they did not install the base boards at the sliding closet doors' areas. 2) I called Rivera and sent email to him with photos in order to show him that they did not finish the job. Rivera did not respond my request. No one showed up since then. 3) My front door key which I let them use during the project was not returned to me.
Business response:
My apologies, that installer no longer works with my company due to his lack of customer service and responsibility. Let me know how i may help make this experience better. Please read the other reviews. Your situation is not the norm at our company and we want to make it right. Thank you for your review and contact me at your earliest convenience. Javier Rivera 408-840-9221 Javier@riverasfineflooring.com
Excellent work done on time.
Frequently asked questions about Rivera's Fine Flooring
How is Rivera's Fine Flooring rated?
Rivera's Fine Flooring has a 4.6 star rating with 106 reviews.
When is Rivera's Fine Flooring open?
Rivera's Fine Flooring is open now. It will close at 6:00 p.m.
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