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Ritz-carlton

4.6

About this business

Indulge in a luxury hotel at The Ritz-Carlton Orlando, Grande Lakes with poolside cabanas, exquisite dining and signature golf. Sophisticated, yet playful, this Orlando hotel will bring out the kid in you while catering to your grown-up sensibilities. 

Location details

4012 Central Florida Pkwy, Southchase, FL, 32837, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.66,253 reviews
Select a rating
Valerie Bender's profile image
Valerie Bender 
recommend  Recommended
3 years ago

Always a great choice! I would highly recommend this hotel for couples and family! 

Business response:

It was wonderful to have you, Mrs. Williams! We appreciate you positively reviewing us. 

Gwendolyn Zellous-Hager's profile image
Gwendolyn Zellous-Hager 
recommend  Recommended
3 years ago

I love 💗 it here. The grounds are beautiful & well maintained. What makes it the best place is the staff. They are the most friendliest & accommodating people I have ever seen. Everyone walks around just smiling. They making vacating here well worth it. The food is really great as well. 

Business response:

Beautiful pictures, Mrs. Hager! We're delighted to know that you had a pleasant stay with us. We will share this with our team. 

Michael Giambrone's profile image
Michael Giambrone 
recommend  Recommended
3 years ago

Great views and a great staff. Always nice to get away yo the Ritz 

Business response:

Thank you for your lovely review, Mr. Giambrone. We hope to see you again soon. 

Johnnie Welsh's profile image
Johnnie Welsh 
recommend  Recommended
4 years ago

Beautiful hotel with great amenities 

Business response:

Thank you for your lovely review, Mr. Welsh. We hope to see you again soon. 

Meg O'Brien Guiltinan's profile image
Meg O'Brien Guiltinan 
recommend  Recommended
4 years ago

This is the best hotel I have stayed at in many years. I cant say enough about the entire staff. Our suite attendant was amazing! The front desk staff so friendly and knowledgeable. The staff at the pool went above and beyond every day! The restaurants and service was excellent . Service overall so memorable! I cant wait to go back! 

Business response:

Thank you for such a positive review, Meg! We're thrilled we keep you coming back again and again! 

Colleen Guiltinan Schmidt's profile image
Colleen Guiltinan Schmidt 
recommend  Recommended
4 years ago

Our family of four stayed at the Ritz Grande Lakes last week and it was an amazing stay and the staff was fantastic. On our last night at the resort we had a great dinner at Primo and had promised our four year old son if he was well-behaved at dinner that he could pick out a small toy at the gift shop (he really wanted a bouncy ball that his sister had gotten). After heading back to our room from dinner we noticed the store was closed. My son burst into tears but then moments later the store attendant, Wayne walked by and a... read more

Business response:

Thank you for this positive review, Colleen! We love to hear about experiences like this one, it truly encompasses all that we are here at the Ritz Carlton. We appreciate you sharing this with us. We hope to see you back again soon! 

Rosario Munoz's profile image
Rosario Munoz 
recommend  Recommended
4 years ago

Excelente!! La atención fue de primera 

John K. Overchuck's profile image
John K. Overchuck 
recommend  Recommended
4 years ago

We always highly recommend this place for a staycation. Everyone is super friendly and the accommodations are amazing. They’ve also remodeled all the bedrooms and suites and they look amazing 

Business response:

We are overjoyed to learn about your experience with us, John! thank you for the kind words. We hope to see you again soon. 

Melody Hatten's profile image
Melody Hatten 
recommend  Recommended
4 years ago

I visit Ritz Carlton..JW Marriott Annually on my Birthday! its Amazing and I always look forward to the professional service. and so accommodating. 

Business response:

We love being able to celebrate with you, Ms. Hatten! Thank you for sharing these moments with us and we look forward to next year. 

Frequently asked questions about Ritz-carlton

How is Ritz-carlton rated?

Ritz-carlton has a 4.6 star rating with 6,253 reviews. 

When is Ritz-carlton open?

Ritz-carlton is closed now. It will open at 9:00 a.m. 

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