Ritchey Buick GMC

Liz 

on Insider Pages

3 years ago

Customer service skills My husband and I have been looking for the 2005 GTO 6.0. We saw a beautiful red one in there and we stop by with my father in law. After a while of being there and asking the standard questions (milage ,pre-existing conditions,etc). The man told us the price and we told him about one we saw in Daly City and it's lower price and he told that we were mistaken. Then as we leaving because we were not interested in the car he began to tell ask us what we would pay . We Did and This man began to to egg us o... read more

Shauna 

on Insider Pages

3 years ago

I love this dealership and my new car! I just bought a 2011 GMC Terrain from this dealership and I love it! I shopped around and found the best deal here and the salesmen were very knowledgeable and never pressured me to buy anything. I would definitely recommend them to friends and family! 

Cindy 

on Insider Pages

3 years ago

They treated me well The service guys are great. The technician went on a test drive with me because their was a noise coming from my steering wheel. He had the problem fixed in half an hour. The receptionist Robin was very pleasant same as the rest of employees. It is a great dealership for a woman to have service done. 

Andrea 

on Insider Pages

3 years ago

Thank you Carlos, Thank you so much for restoring my faith in your service department. I will continue to be a loyal customer and I appreciate your expertise and ability to get things done. Thank you! 

Jordan 

on Insider Pages

3 years ago

Dale Willey Automotive At this local GM dealer I was very impressed with how nice the facility is and how clean it is. Even if this isnt your dealership they offer you plenty of coupons to try to lure you back. They carry not only Pontiacs, but also Cadillacs for the wealthier. The owner even offered me a ride home to Kansas City when I was stuck in Lawrence. 

Olga 

on Insider Pages

3 years ago

Not great dealing!!! As we prepared to buy our new car we pay them a visit. The one we wanted was located at another dealership and they really did not want to go through the trouble to dealer trade...So we bougth somewhere else. 

Beth 

on Insider Pages

3 years ago

Rip off !! Weeks repair service is filled with individuals who are looking for a way to rip you off. Quite often one visit just won't take care of the problem. Why fix it on the first visit when you can get someone to bring their car back 4 or 5 times. They changed 3 spark plugs and charged my over $80 for the work. What a rip off!!!! 

Lee 

on Insider Pages

3 years ago

Traveler When purchasing you are treated like royalty and the sales staff is knowledgeable and friendly. Excellent purchase deals can be made. Oil change took 4 hours after waiting 8 days for an appointment. Service appointments need made weeks out- lets hope there is no emergency.The first time in doesn't mean they fixed the problem. Definitely need better diagnosing and a restructuring of customer service policy to be more owner friendly when it comes to vehicle maintainence and repairs. 

Rob 

on Insider Pages

3 years ago

Friendly Folks and Good Service I have purchased several vehicles there and has so has my family. I was somewhat disappointed when GM canceled the Oldsmobile nameplate, and I hope that Hart doesn't lose its GMC {Truck} dealership due to the Government overtake of GM. All that being said, the folks there have always treated me fairly and followed through on promises made. And that says a lot.