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Riester's Appliances

3.9

About this business

Amana Bosch Broan Dacor DCS Estate Fisher Paykel Frigidaire Frigidaire Gallery Frigidaire Professional GE GE Cafe GE Monogram GE Profile Hotpoint Jenn-Air KitchenAid Maytag Miele Speed Queen Viking Whirlpool 

Location details

1533 Clark Street Rd, Auburn, NY, 13021, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 3:00 p.m.
3.9149 reviews
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Malinda Cross's profile image
Malinda Cross 
recommend  Recommended
4 years ago

Very happy with our service call! Jason was our technician and he was exceedingly helpful and professional. Great communication, fast and knowledgeable service, and our Easter dinner is saved! Thank you, Riester's! 

Lisa Ingalls's profile image
Lisa Ingalls 
4 years ago

Said they would deliver my parents stove on a specific day but they never showed up! Said my parents didn’t call and say we are home bring it!! They have ruined Christmas for my parents and Now won’t come until after the weekend!! 🤬👎👎👎 

Tom Beresford's profile image
Tom Beresford 
4 years ago

Service Manager Mikey screwed up three service appointments in a row and the only thing he would say is that “we need to move forward”. That was after I had to call to find out why a tech didn’t show up last Friday. While I don’t know for certain, I suspect the tech did not have me on his schedule thanks to the “Service Manager”. It’s a shame as we have bought appliances from them for years - in large part because we want and expect good service. 

Howie Jacobson's profile image
Howie Jacobson 
4 years ago

Had a terrible, unsatisfying Service experience with this company. Very disappointing that a long time local company would do a bait & switch on the job, provide a unprofessional service person and not finish the job as quoted. And I paid for the work and after asking never received a receipt for the work- parts & labor - I paid for. Not impressed - I suggest looking elsewhere. Note: They agreed to service an outdoor gas grill unit. Tried to negotiate a settlement with this business BUT was told ‘ everything is non refundabl... read more

Howie Jacobson's profile image
Howie Jacobson 
4 years ago

Had a terrible, unsatisfying Service experience with this company. Very disappointing that a long time local company would do a bait & switch on the job, provide a unprofessional service person and not finish the job as quoted. And I paid for the work and after asking never received a receipt for the work- parts & labor - I paid for. Not impressed - I suggest looking elsewhere. Note: They agreed to service an outdoor gas grill unit. 

Susan Pullman Brooks's profile image
Susan Pullman Brooks 
4 years ago

The absolute worst customer service. 

Joseph Margretta's profile image
Joseph Margretta 
5 years ago

got a brand new refrigerator off of them. It lasted 7 years. I went to them on a Saturday, I was told they can't help me. So I called on Monday to try and get a person to come look at my refrigerator. I called twice and couldn't get anyone to call me back or help me. 

Jim Bruning's profile image
Jim Bruning 
recommend  Recommended
5 years ago

Called to get a part for my dryer - Brent found out it was a covered Warranty issue and sent a service tech to look at my dryer - Jason did an excellent job - called before he arrived, fixed the unit- called to update me on the repair. Very professional - excellent ! 

April Dean's profile image
April Dean 
5 years ago

Went in looking for a part, salesperson was rude and not interested in helping 

Frequently asked questions about Riester's Appliances

How is Riester's Appliances rated?

Riester's Appliances has a 3.9 star rating with 149 reviews. 

When is Riester's Appliances open?

Riester's Appliances is open now. It will close at 3:00 p.m.  

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