Ridge Behavioral Health System

Julie D. 

on Birdeye

a month ago

Zero stars. We did not hear from the psychiatrist until 69 hours into my minor child's 72 hour M1 hold. In addition, they coerced her into extending the hold by telling her "you will get out sooner if you do this" (a boldface lie). We had to press hard just to get her released, and they ultimately did so without putting a home safety plan in place. Reportedly, staff yelled and cursed at children, and one child was told she couldn't take a nap in her room and ended up sleeping on a hardwood floor. There is much more. As... read more

Kelli 

on Birdeye

a month ago

Terrible experience. The staff, techs, nurses, and pharmacists are constantly on their phones. I got punched in eye by other patient, and I have permanent damage. He was still allowed out of his room after battering me. They don't care; they really don't. 

Erin B. 

on Birdeye

2 months ago

If your child is in crisis you already have a lot on your plate, don't waste your time and energy with this facility. I had worked with their staff for over a week to set up my daughter's admission; however, at the last minute, after getting an insurance authorization, the CFO suddenly decided they could not take Blue Cross Blue Shield insurance. I spoke with the insurance company numerous times; they reached out to Midwest and spoke directly with Julie, the CFO, and the senior escalations advocate, who provided her with th... read more

Jody A. 

on Birdeye

2 months ago

I was treated very disrespectfully by some of the staff and the psychiatrist and doctor.  I did not feel safe with the patients I was made to stay with. 

Yolanda H. 

on Birdeye

2 months ago

Run don’t let this Dr do surgery from the operating room to recovery and the room she put her in rated poor . Told my family member it’s going to be a 1-2 hrs surgery it lasted 5.5 hrs did not assign her to ICU room this was a high risk surgery which my sister died of internal bleeding in a room where the nurses standard of care rated poor just like the Dr 

Yousra K. 

on Birdeye

2 months ago

My personal experience at DBH was absolutely pleasant. Jamal, the patient advocate, is very attentive to comfort and hospitality. I have stayed at DBH numerous times for mental health coping skills. 

Ds A. 

on Birdeye

3 months ago

I am now 6 months sober thanks to Cedar Springs and sober living. I have struggled with addiction for 10+ years and have experienced so many rehab facilities but I have to say this place is top notch. There are so many staff that helped me but the one that I need to shout out is Tiece. She helped me every step of the way and always remembered my name. She was compassionate to my needs through everything. Thank you so much!! If it wasn't for this place, I would have never stayed sober. I don't believe I would have survived. 

Ds A. 

on Birdeye

3 months ago

great place. 

Yolanda C. 

on Birdeye

3 months ago

Its Yolanda Cosme again it's my 3rd day and nothing has change still if not better the best care i have ever received! Holly, Alex, Brittany, my cna's thank you! Ceasar from RT you have a beautiful heart never change! This hospital has the best staff in all of Nevada no exaggeration! You need to go to ER come here! I want this experience for everyone who is need of care! I hope the higher ups take these reviews seriously! Please give your staff recognition and their flowers they have earned it!