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Ricoma Embroidery Machines
- Industrial Equipment Supplier
- Miami, FL
About this business
Location details
11555 Northwest 124th Street, Miami, FL, 33178, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’ve been working with Ricoma for the past few years, and overall, it’s been a positive experience with some ups and downs. I’ve spent over $30,000 with them, purchasing different types of equipment and software. However, my recent interaction with support wasn’t the best. I was working with a technician named Roberto Rodriguez, and during the conversation, I received contradicting information compared to what I was trained on. When I pointed this out, he told me that what I was trained on weren’t “rules” but rather “guideli... read more
Great customer service, stayed with us until we were able to fix the issue.
Edwin goes above and beyond! He was incredibly patient and knowledgeable, taking the time to fully understand my needs as well as issues when they arose and he always provided a comprehensive solution. His customer service was exceptional, promptly answering all my questions. He definitely exceeding my expectations! I would highly recommend Ricoma and Edwin. The customer service was top-notch, and he consistently delivered excellent service! Thank you Edwin l!!
Very pleased with the service I received from Jen Organo and the man who answered by phone call (sorry I don't remember his name). He suggested I start a ticket, and once I did, it was only a couple hours and I had a solution to my problem!!! Thank you Ricoma!!!
Arel was definitely on point helping with my Ricoma 1501. I appreciate the help getting my machine running properly.
Frequently asked questions about Ricoma Embroidery Machines
How is Ricoma Embroidery Machines rated?
Ricoma Embroidery Machines has a 4.7 star rating with 1,002 reviews.
When is Ricoma Embroidery Machines open?
Ricoma Embroidery Machines is open now. It will close at 5:30 p.m.
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