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Rice Buick Gmc

4.3

About this business

Rice Buick GMC is a Buick and GMC dealership located in Knoxville. Rice Buick GMC carries new Buick and GMC vehicles, as well as used cars and trucks, GM parts and service. 

Location details

8330 Kingston Pike, Knoxville, TN, 37919, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3741 reviews
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Login Wood's profile image
Login Wood 
recommend  Recommended
4 years ago

Mr. Gary Dean was a phenomenal salesman who made sure I was taken care of to the fullest extent. I’ll be back when I’m ready to buy another vehicle. 

Dianne Barrington's profile image
Dianne Barrington 
recommend  Recommended
4 years ago

Five stars.. every time I have been there .. their customer service is awesome.. 

Amanda Jamison Gillen's profile image
Amanda Jamison Gillen 
recommend  Recommended
4 years ago

After many weeks of looking for my totaled GMC Acadia twin, I finally purchased her today! Same model, year, less mileage, and more package options. She’s a little lighter skin tone on the outside than my previous silver but everything else is identical! Thank you AGAIN to Rice Buick GMC (Scott Campbell, Gary Cox, Darrell Robinette, and Nick) for finding her for me! I’m a happy girl! 🙌🏼❤️😁 This is my second car I’ve bought from you within 2 years and I’m sure it won’t be my last! You have the best customer service and wor... read more

Business response:

Thank you so much for the kind words and recommendation! We appreciate it and as always let us know if you ever need anything at all! 

Zac Fine's profile image
Zac Fine 
4 years ago

Extremely disappointed. As a lifelong GM driver and Rice Buick GMC customer (my entire family has purchased cars, trucks, and SUVs here for 30 plus years) - sadly- today is the last time I will ever do business with this company. I have had to replace the AC compressor twice in my 2014 Chevy Silverado which has under 75,000 miles. This has cost me north of $2,000. The second compressor was installed roughly two years ago and today I had to have it replaced for a second time. That’s three... THREE... compressors on a vehicle ... read more

Terri Minor-Farner's profile image
Terri Minor-Farner 
4 years ago

Went in deciding between an Acadia and Enclave and questions regarding the first responder discount. Still have questions. Basically no one was ready to deal it was basically here’s a payment, thanks but no thanks and we can’t help you. Yet, I have a GMC dealership in Indiana with stellar customer service throwing deals and rebates at me and top dollar for my trade. I’m disappointed in the local dealership that is obviously closer to home. 

Madeline Staples's profile image
Madeline Staples 
recommend  Recommended
5 years ago

⭐️⭐️⭐️⭐️⭐️HIGHLY recommend this dealership to anyone looking for a quality vehicle & a very personal & dedicated staff experience! I found my car online, called & talked back & forth for a few days with Marshall because I live almost 4 hours away! He went above & beyond for me & was prompt & honest with every question that I had! When my dad & I arrived that weekend to pick up the car, he & the other staff members made these Alabama fans feel like family!❤️ They had everything ready for us & made it the most simple experienc... read more

Jessica Selland Broussard's profile image
Jessica Selland Broussard 
recommend  Recommended
5 years ago

I had a great experience! Nick, Heath, and Dale were amazing and made the whole process as painless as possible. 

Les Looper's profile image
Les Looper 
5 years ago

Nothing to recommend about dealing here. Poor customer service. 

Douglas Ellsworth's profile image
Douglas Ellsworth 
5 years ago

Rice Buick GMC could improve by not charging customers for work that didnt need to be done. I shouldn't be held responsible for their mistakes. 

Frequently asked questions about Rice Buick Gmc

How is Rice Buick Gmc rated?

Rice Buick Gmc has a 4.3 star rating with 741 reviews. 

When is Rice Buick Gmc open?

Rice Buick Gmc is closed now. It will open at 9:00 a.m. 

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