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RGVO, Rio Grande Valley Orthopedic Clinic
- Surgeons
- McAllen, TX
About this business
Location details
1005 E Nolana Ave, McAllen, TX, 78504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:30 a.m. to 9:00 p.m. | |
| Tue | 5:30 a.m. to 9:00 p.m. | |
| Wed | 5:30 a.m. to 9:00 p.m. | |
| Thu | 5:30 a.m. to 9:00 p.m. | |
| Fri | 5:30 a.m. to 9:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My appointment was scheduled for 1:30. I arrived early at 1:00 to make sure I was on time, yet by 2:00 I was still sitting in the reception waiting. That is completely unprofessional and shows a serious lack of respect for people’s time. If I were the one running late, you wouldn’t take me—yet somehow it’s acceptable for me to sit here wasting my time even though I’m paying for the service. I’m not getting this for free, so why am I treated like my time doesn’t matter? This kind of management is unacceptable.
Front staff is friendly enough. They can perform an MRI, but don’t expect for them to review your MRI with you. I am hard pressed to classify anyone that works here as an actual medical expert, maybe on paper… Look for better if you can, you deserve it.
Lack of communication. They make you go even though they aren't ready with MRIs. No called was given to me. And still was being charged even though I didn't even got a consultation.
Staff is friendly and courteous but when they moved on to a new system update my records were left behind in the old system. Had an 8 am appt but didn't get called till after 9 am. I understand this things happen so I gave 4 stars instead of 5.
The front office staff and therapy clerk are nice and the therapy people are outstanding. I also want to give out a big shoutout to Claudia from the billing department. Claudia explain what I didn’t understand with patience. 🤗 thank you so much.
Frequently asked questions about RGVO, Rio Grande Valley Orthopedic Clinic
How is RGVO, Rio Grande Valley Orthopedic Clinic rated?
RGVO, Rio Grande Valley Orthopedic Clinic has a 3.1 star rating with 263 reviews.
When is RGVO, Rio Grande Valley Orthopedic Clinic open?
RGVO, Rio Grande Valley Orthopedic Clinic is open now. It will close at 9:00 p.m.
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