Reynolds Optical

Beth C. 

on Citysearch

13 years ago

most fashionable frames and helpful staff – I went to 2 other places before finding the perfect frames at Reynolds. Sales folks were helpful as all heck and had me try stuff out of my comfort zone that i really ended up liking. I took advantage of their buy one get one free sale and got 2 pairs of glasses, both of which I love. All compliments aside, I could not have had a better experience. Plus, I must admit having the dreamy doctor staring into my eyes was a big bonus (too bad he's married. . .). 

karekare1030 

on Citysearch

13 years ago

really awful – overly pushy sales people would not take "i'm just looking" as a clue to leave me alone. felt almost bullied by the aggressiveness. i'll never go back. 

Eyeguy 

on Citysearch

13 years ago

I used to work for Reynold's Optical! Gary (the owner) was one of the worst people I have ever worked for! He was having money trouble and he came to me with (and I quote) "a really excellent deal" he wanted me to buy one of his locations (Erstwhile Optical) that has since shut down. Even though there was only a year and a half left on the lease he wanted $40K for this White Elephant! The terms were that he wanted to put a $40K lean on my house. Also he wanted to put a $40K insurance policy on my life, this led me to wonder ... read more

mojovon 

on Citysearch

14 years ago

Rude – I had the worst retail experience ever. I recommend avoiding this place and checking out Visage or Golden Optical. I've had great experiences there. I stopped in while doing some shopping Downtown. I found some glasses I liked and asked them to write down the style of the frame. I wanted to read about them on the internet and think about it before I drop $800-$1000 on such a personal item. They informed me that their manager wouldn't allow them to "write that down for me" so without thinking much about it I snapped a ... read more

pmofia 

on Citysearch

14 years ago

Great Optometrist – Ive been having eye exams for many years and ive been to all different types of places i.e. lens crafters, walmart, binyons, private practice and to this date, ive never been treated with such honesty and kindess. Dr. Paymon was very thorough and has given me one of the most accurate prescriptions ive had in a very long time. His eye exam was very affordable for a non-insurance patient and only took about 20min. I also never considered trying contact lenses as an eye glass wearer of 18 years but after our... read more

ForwardThinker 

on Citysearch

14 years ago

Fair service. Bespoke eyewear. – In life you get what you pay for. This is especially true with spectacles, though a little less true at this store It is true, the staff have a great eye for wending us through the various frame collections. And, over the passage of time their frames and lenses hold up superbly. I also like how my InHouse and Aero frames were designed by their people. Also true, having shopped at Reynolds for many years I really cannot credit the harsh reviews on this board. I just can’t see all those things ... read more

gayghosthunter 

on Citysearch

15 years ago

Buyer Beware – I have a fairly high perscription and had a whole bunch of trouble with my glasses from Reynolds. Had to take them back three times and got to be so much trouble I asked for a refund. I had to take the glasses to another Optician and he said there was a problem with prismatic effect. They charged me $40 restocking fee for their low quality product. The young lady who helped me told me they sell "World Vision brand" lenses from Korea, I am told by my new optician that these are poor quality lenses. I did some h... read more

davises 

on Citysearch

15 years ago

Need Glasses? Go elsewhere! – I bought two pair of glasses (2 for 1) sale with high index lenses. The total was $900. A tremendous amount of money! One pair of glasses turned out fine. The other pair is a disaster. At the time I questioned the salesperson about the fit. The frames are cute but I was concerned about an all plastic frame because there's not a lot of room for adjustment. I said my eyelashes tend to touch if they lenses are too close. I said I had a narrow bridge and so on. She assured me they'd fit. Of course, ... read more

Jimli 

on Citysearch

15 years ago

I think it is important to give credit where credit is due. For well over 10 years I have been a satisfied Reynolds customer. My fist experience with Reynolds was coming in off the street with my young son who had just broken his glasses while downtown (glasses purchased in Minnesota not at Reynolds). Not only did Reynolds repair them (and order new parts) but they refused to accept payment. I recently needed new Kawasaki lenses. After careful comparative shopping Reynolds saved money (and also helped with insurance filing).... read more