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Restoraid
- Fire Protection Services
- Cincinnati, OH
About this business
RestorAid Disaster Services, a division of ServAid, provides various disaster management and remodeling services. The firm specializes in repairing frozen pipes, sewage overflows, water main floods, commercial sprinkler damage, and foundation and roof leaks. RestorAid Disaster Services offers full-service content cleaning and reconstruction services. The firm provides remediation and temporary repair services. It also specializes in providing drug laboratory cleaning services. The firm maintains a more than 36,000-square-foo... read more
Location details
10280 Chester Rd, Cincinnati, OH, 45215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 4:00 p.m. | |
| Tue | 08:00 a.m. to 4:00 p.m. | |
| Wed | 08:00 a.m. to 4:00 p.m. | |
| Thu | 08:00 a.m. to 4:00 p.m. | |
| Fri | 08:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We hired Restoraid to do a full bathroom remodel, which has been one of the biggest mistakes I have ever made. Even from the start of the project, we kept getting pushed back weeks because “insurance claims” take priority. Please use extreme caution if you have this company do anything on your home. They are not licensed to do any plumbing or electrical work in Hamilton county (they will tell you they are, but call the county, they are not as of January 2025). Also, make them list you as additional insured in case they damag... read more
Insurance hired Reatoraid for both my basement dry out after a flood, and the restoration work. We added on some extra services in another room (drywall, carpet). The whole project (2 rooms) was projected to be done in 2-3 weeks; we’re in week 4 and no progress has been made in two weeks. Our main contractor is out sick, and instead of sending someone else to finish the carpet and baseboards (the only thing left in the one room; other room is also awaiting flooring), they just keep stalling us. Most days, it’s a no call, no ... read more
Just had Restoraid install a walk in shower. It looks great, I am so pleased with their work. Love it.
Restoraid was assigned to our project via homeowners insurance after we had a sewage backup in the basement. While they did a good job cleaning, the payment process has been a disaster. Homeowners insurance told us not to pay them because it would be handled by insurance directly. They insisted on being paid and said they would refund us when they got the check from insurance. They got the check from insurance 2 weeks ago and they still have not refunded us. I’ve called almost daily to try and make progress on this but I kee... read more
We were so lucky to get Restoraid when a pipe broke in our house and water was everywhere. Donna Coyler and her team came in and took everything that was damaged out- carpets, walls ceilings., and got rid of all the standing water. I was freaking out and Donna was so reassuring, calm, professional and kind. Her calm positive leadership showed in how smoothly her team worked together. The team did great work and were also reassuring that our house could be fixed. We had trouble with our insurance company and she worked with t... read more
Frequently asked questions about Restoraid
How is Restoraid rated?
Restoraid has a 3.7 star rating with 28 reviews.
When is Restoraid open?
Restoraid is closed now. It will open on Monday at 8:00 a.m.
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