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Residence Inn By Marriott
- Hotels
- Albany, NY
About this business
Residence Inn By Marriott Is The Extended-Stay Hotel That Helps You Feel Connected While Away From Home And Maintain A Balance Of Work And Life. Our Homelike Surroundings Invite You To Relax, And Our Community Atmosphere Will Make You Feel Welcome.
Location details
124 Washington Ave Ext, Albany, NY, 12203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In summary: rude and unwilling to help staff, room was absolutely disgusting and didn’t match my reservation whatsoever. Receptionist was rude and woefully ignorant about service dogs. I had attempted to note on my reservation my seizure alert dog would be accompanying us, and he was perfectly behaved and very obviously labeled as a service dog upon arrival. She insisted she was charging us a pet fee, and interrupted me when I tried to explain that federal law says service animals are exempt from such fees. We were then plac... read more
Business response:
Hello- thank you for leaving your feedback. We apologize that this happened to you. Our Assistant General Manager has tried to reach out, but all forms of contact do not work. What is a good contact that he can reach you at? Thank you!
RecommendedThis is a relatively new Residence Inn that is modern, clean, well equipped, spacious and very well maintained. The COVID precautions this property took were extraordinary, with shields between the front desk and guests, masking throughout the public places, disinfected pens per transaction, and spotlessly cleaned rooms and public facilities. Despite this the staff was able to go extraordinarily above and beyond in serving their customers. We are a well-traveled family, and normally consider ourselves well prepared, but this... read more
Great staff, great building, very clean and comfortable. Like having my own apartment.
I enjoy the service, the cleanliness, professionalism of this hotel. Always clean.
The evening social was great especially for a meet and greet for our 30+ team coming from all over the USA.
very clean!! so accommodating, thank you for a great stay!
The Staff is welcoming and so polite. The layout of the suites are beautifully furnished. Decor is current and is tasteful.
Just had a sleepover birthday party for my son & 4 friends at your hotel. The 1 bedroom suite was perfect! And the staff couldn’t have been more welcoming, with a gift bag for my son & a birthday card! The kids really loved the pool!
This is my second stay in the last few months for work. I only stay in Marriott Residence location's. This one is in my top favorite.
Frequently asked questions about Residence Inn By Marriott
How is Residence Inn By Marriott rated?
Residence Inn By Marriott has a 4.3 star rating with 636 reviews.
When is Residence Inn By Marriott open?
Residence Inn By Marriott is closed now. It will open tomorrow at 9:00 a.m.
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