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Renewal By Andersen of NJ/NY Metro
- Windows Installation
- Waterbury, NJ
About this business
Location details
70 Jackson Dr A, Suite A, Waterbury, NJ, 07016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
RecommendedThe workman who came to replace my screen today was top notch. He was personable, and did the job quickly. I urge Renewal by Andersen to engineer a better closing mechanism on their screens. My cat fell out of a third floor window when the screen let go. He has been missing for almost 5 weeks.
Business response:
Beth, I am so sorry to hear about your cat and I will make sure to get your feedback to the team. Please let us know if there is anything else we can help you with.
Had work done in April and have been waiting for outside trim to be installed and other service on the sliding door that was installed since then. Have called many times and left messages to not have anyone return my call. So disappointing as the initial work was a positive experience....
Business response:
Anthony, I am so sorry. I will make sure to get your comment to the team and have someone reach out to you regarding your issues. My apologies again and thank you for your patience.
Always on time. They take pride in their products and are always there for any repairs or concerns you have. The best windows and doors by far xo
Business response:
Annemarie, we're so appreciative of your review! Thank you and we are ALWAYS here for you! :)
Hugo was Great for 5 minutes work Finishing a Job that was Done over a Year ago. We Spent Thousands of Dollars with Andersen Windows. 3 Beautiful Windows that Took a Year and a Half to get to my liking. This company is So OVER RATED.. AND OVER PRICED. I WILL NEVER USE THEM AGAIN.. THIS WAS MY SECOND TIME... MY ORIGINAL REVIEW ON GOOGLE I GAVE THEM 4 STARS. UNKNOWINGLY THEY SCREWED UP 2 OF MY 3 WINDOWS... TRUST ME IT WAS A NIGHTMARE TO GET IT FIXED. THANKS TO THE VP IN CHARGE IT GOT DONE..
I had two installations both were horrible. I left a message and can’t get anything to act on it.
Business response:
Debra, I am so sorry to hear about your experience. I will make sure to get your comments to the team and have someone reach out to you ASAP and get you the communication you deserve. I promise we will work diligently to resolve this for you and my apologies again.
Great quality product and excellent installment team
Business response:
Barbara, this makes us very proud! Thank you so much for taking the time to share this with us and welcome to the Renewal family! :)
Called Renewal by Anderson in Cranford New Jersey to get a quote for my parents house. The sales girl wouldn’t even talk to me since i wasn’t the owner of the house. They also required all owners of the house to be present for the quote, which is just ridiculous. After telling them I wasn’t interested due to these requirements they then proceeded to call me 3-4 times a day until I requested to be taken off of their call list. Do not recommend at all.
Business response:
Stacey, I'm sorry to hear about your experience. Please be assured that it is absolutely not our policy to require all parties to be home for an in-home consultation. We have found in the past that given the nature and scope of these types of remodeling projects, it's often helpful to have every homeowner present at the consultation, however, it is not required. Our team is looking into the miscommunication by our rep to make sure it doesn't happen again in the future. My sincerest apologies and thank you for considering us.
During storm Iseasis I lost 2 Side Caps on a window I had installed 7+ years ago. I called a renewal By Anderson service and they sent out a person to inspect the damage and then sent 2 people to do the actual replacement of the caps. There was no charge and no hassle. I strongly recommend Renewal By Anderson.
From the 1st phone call to installation it has been a wonderful experience. Everyone has been professional, timely and great to work with. Windows installed yesterday by the INCO crew. They were amazing!!! Aside from having beautiful new windows you'd never know they were there!!!! Left my home spotless!! highly recommend.
Business response:
Adrianne, we're thrilled to hear that you had such a wonderful experience throughout the process. Welcome to the Renewal family and thank you for trusting your home to us! :)
Frequently asked questions about Renewal By Andersen of NJ/NY Metro
How is Renewal By Andersen of NJ/NY Metro rated?
Renewal By Andersen of NJ/NY Metro has a 4.8 star rating with 6,078 reviews.
When is Renewal By Andersen of NJ/NY Metro open?
Renewal By Andersen of NJ/NY Metro is closed now. It will open tomorrow at 9:00 a.m.
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