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Reliant Pest Management
- Home Services
- Austin, TX
About this business
About Reliant Pest Management A trusted name in pest control, Reliant Pest Management has served Austin and the surrounding areas for more than a decade. In the last 10 years, we have become one of Austin’s most reputable pest control companies. Our customers range from small residential homes to large commercial businesses, from restaurants to automotive repair shops, so you can be sure that Reliant Pest Management has the expertise you need. With a team of highly-trained, state-licensed, and security-screened pest co... read more
Location details
900 Shelby Ln #9, Austin, TX, 78745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
You can NOT rely on Reliant Peat Control.I finally gave in to a door knocker and it ended up being a bad decision. The salesman was super high pressure but promised a smooth experience and said hed get me the very best deal for everything at $40 a month. I decided to give it a shot big mistake.He told me a technician would come by the next day at 4 p.m. to treat both the inside and outside. I told him that time worked perfectly. Well, 4 p.m. came and went. Then 5 p.m. Still no one. No call, no text, nothing. My wife had to l... read more
Rude and aggressive door to door sales. Escalated to having to criminally trespass them when the sales *** refused to leave saying they were allowed to be on my private property.
They were good for a while. Last service the tech walked around the property for maybe 2 minutes then left. Didn't address the ant hills, the wasp nest, and did not spray. Sent multiple emails concerning this and was eventually told it was taken care of. Received an email telling me they were going to send me to collections. I responded with summation of the concern and that I was not paying for a service that was not provided. The company's response "Not a problem. We can send to collections and it can be handled that way. ... read more
I recently moved into my new home and day of moving a sales rep came to me to offer pest control service. I asked 2 simple questions 1. are you connected with *************** (builder)2. may I cancelled service any time without a penalty Both answers were yes after receiving services on Memorial Day. I received a call from pest control that was working with builder. I called Reliant Pest to clarify spoke with supervisor and was told that there was nothing they could do regarding cancellation fee of $150.00. I tried to explai... read more
I had a very great experience with reliant. This super nice college kid came to my door and was really helpful with giving me all the information I asked for. He signed me up for a year plan and assured me good service. Since then I have had no problems with any ants or spiders like I did before with **** Since then I have renewed my contract and I have really enjoyed their services
am very disappointed in the company they came by our newly bought home and had us sign up for pest control they said they were doing it for the whole neighborhood this was just a selling point no one mentioned that we were signing up for a year and that we will have to pay $100 **** every three months. we are stuck with this bill and have not been successful in our attempts to cancel this contract.
These guys use persuasive college students to sign people up. However, they have you sign a notepad saying you agree to use their services. They don't mention that you are signing a two year contract. When you find their services don't work very well, they demand you pay large amounts of money to get out of their contract.
Business response:
<p>We apologize for any inconvenience you or your wife experienced, ***. We strive to provide excellent service to all our customers in many cases at no additional cost.</p><p>We understand your frustration regarding the contract terms, and we apologize if there was any miscommunication. Reliant does not offer any contract lengths over 1 year. It looks like we were trying to inform you that you only have 2 service left to fulfil the agreed contract length of 1 year. </p><p>Please reach out to us at **************, and we'll ... read more
My roomate used their service ones and they were not reliable at all. We still had ants all over the place and rescheduling with them was a disaster. Not recommend it.
I would not recommend. Reliant charged me for a yearly ant prevention called "Top Choice." I would call saying I saw ants and needed service, but their people would come without the product. One day recently I was told they do not carry top choice and have never carried that product- that they use a lesser product. They also explained that their technicians are not certified to use Top Choice or the second product. Reliant Pest control had no problems when it came to billing me and taking my payments, but they did not provid... read more
Frequently asked questions about Reliant Pest Management
How is Reliant Pest Management rated?
Reliant Pest Management has a 4 star rating with 406 reviews.
When is Reliant Pest Management open?
Reliant Pest Management is open now. It will close at 6:00 p.m.
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