REI's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

REI

4.6

About this business

REI has updated its COVID-19 policies and procedures per the latest CDC guidance. Please see our Health and Safety Policies for more information. 

Location details

222 Yale Ave N, Seattle, WA, 98109, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.63,606 reviews
Select a rating
Stacey Kimberly's profile image
Stacey Kimberly 
6 years ago

I purchased an Evergreen Campfire Rocking Chair from a garage sale couple years back and was recently told by REI themselves there was a safety recall on the product because it was known to tip backwards. Even though I purchased it at a garage sale and fully understand items are As-Is I don't think its ethical or moral for REI to pawn off unsafe items (REI PRODUCTS AT THAT) at a discount and then tell customers, "well you bought it As-Is so therefore you're stuck with it". This recall was NOT disclosed to your PAYING CUSTOME... read more

Natalie Valdez-Bravo's profile image
Natalie Valdez-Bravo 
6 years ago

Seattle REI is 10 of the Boise REI it’s HHHUUUGGGEEE!!!! 

Scott Parr's profile image
Scott Parr 
6 years ago

Great store and experience. Got a great deal on some new pants at their anniversary sale 

Pete Dominguez's profile image
Pete Dominguez 
6 years ago
Rebecca Buechle's profile image
Rebecca Buechle 
6 years ago

Talked with a guy in the shoe department he was so helpful! I wish I knew his name. He helped me find an amazing pair of shoes and even gave me a few ideas to try if these don't end up working out. 

Lyle Rich's profile image
Lyle Rich 
6 years ago

Called on the phone about shoes with support for supination and the girl was a little short and didnt seem to care that much. Thanks seattle store. Just wanted some trail runners for my evil feet. 

Nigel Thornberry's profile image
Nigel Thornberry 
7 years ago

For many years I was a fan of REI. But after two very bad experiences with their customer service (which used to be the main reason to drive to their stores) I've made a promise to never set a foot on their store ever again. Now days REI is full of FOMO's ( fear of missing out) people. NEVER AGAIN. 

Kevin Henderson's profile image
Kevin Henderson 
7 years ago
Chris Louden's profile image
Chris Louden 
7 years ago

Don't remember the name of young lady that helped me this morning. Great customer service! Took the time to explain advantages of different packs. Went away the proud owner of REI Ruckpack 40 L 

Frequently asked questions about REI

How is REI rated?

REI has a 4.6 star rating with 3,606 reviews. 

When is REI open?

REI is open now. It will close at 9:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com