Regions Bank

Thomas H 

on BBB

3 years ago

my wife and i are both very happy with the way the bank took care of us. they were very professional and fast with both the approval and the paperwork. and it was nice to have them call and check up on how good the contractor was 

John B 

on BBB

3 years ago

Regions just got through charging me a $50 inactivity fee before they would let me close my home equity line of credit. Yes, that's right, folks, they charged me for NOT using their money. Moreover, they put a two week hold on my certified check from the sale of a property last spring, telling me that it was an "unusually large check". My little pocket change check was nothing to them, it simply hurt their feelings that a classically poor person suddenly had some money. Banks constantly move around a hundred times what I got... read more

James C 

on BBB

3 years ago

They work with shady merchant processors scamming small businesses. Their employees lie and lock you into long lease agreements under fraudulent pretenses by leasing you a $179.00 credit card machine for 48 months at $94.00 per month! A total of $4512.00!!. They tell you that you can cxancel at any time. NOT TRUE! Once they have the paper signed no one will return calls or service the account. They don't care if fraud was involved in getting the contract signed they will threaten to put you up for collections. Stay away from... read more

Sarah H 

on BBB

3 years ago

Very poor customer service. I had deposited several money orders at once, they were overdue payments from a lady renting our home, so there was more than one. We have never had a problem depositing the money orders in the past so had no way of knowing this would be a problem and the teller didn't tell me this might be a problem, around a week after this they put a hold on our entire account, not just the money orders, but our savings and checking and didn't even bother to let us know, we found out when our card was declined,... read more

Ann P 

on BBB

3 years ago

I have not known them to make a big mistake, however the telephone customer service is beyond terrible. Have held for hours. if you want anything you have to go to a branch and often wait. I am planning to change banks, I know they hold checks too long sometime and have much too long a processing time for checks that must be mailed. I have had to pay late fees for checks I put on online banking over 2 weeks before. 

Sonya L. 

on BBB

3 years ago

I financed my heat and air unit through them. We send extra money and they say we cannot do that. They cash my checks late and charge me 30 dollars for a late check but I wrote them a month ahead. And they charge me money for a late check. Do not deal with them. Enter bank is a joke. 

JOHN F 

on BBB

3 years ago

Excellent way to finance a large home improvement project to allow for completion of work, while deferring payments to facilitate cash management. 

Denver M 

on BBB

3 years ago

Poor company to do business with paid off an account and they messed it up and than expecting us to pay the extra fee they put on because the applying the account after the due date to get more money even tho I have the proof that cashed the checks 4 days prior and I was ahead on paying too vary poor business 

Masi A 

on BBB

3 years ago

If there were zero stars I would issue 0 stars. This company charged my account after being closed for and paid in full for over a year due to a "computer error" when asked to remove my banking information from their system as thy should have at the time the account was closed, they said they didn't have that information. Then how did they charged my account. Linda V**** that works in payment processing, rudely hung up the phone and did not provide any more information. Do not use this company as they will scam you and blame... read more