Regions Bank

Ernest W 

on BBB

4 years ago

The entire process was very easy and convenient. The staff was very pleasant and helpful and answered all our questions. 

Marilyn C 

on BBB

4 years ago

I was charged 3 overdraft fees because I made a payment and didn't realize I was about $8 off in my account. I immediately (within 2-3 minutes) transferred the money into my account to make sure I had what I needed to cover my payment. They charged me $72 in fees for the 2 pending transactions I had for the 3 minutes my account was "pending negative" and then of course that did throw my account into the negative and then charged me another fee. When I called to ask why did I get the fees, I was told that although the payment... read more

Richard V 

on BBB

4 years ago

I have dealt with a lot of lending institutions and this was the one of the best. They were friendly, efficient, and treated you like family. Always willing to help in any way. Highly recommend them. 

William S 

on BBB

4 years ago

Did a car loan with them...paid it off after several years. A couple months go by...I receive a letter stating It's paid off but no title...upon calling I'm informed that they no longer file for release of lean and a new title....tell me to go down and wade through the dmv...good luck don't call us.They also forgot to send the lean release that Texas requires (it's quite specific) This is the first and only bank I've ever had do this. I've since paid off another car with a different bank...3 weeks later the title shows up...... read more

Ouida M 

on BBB

4 years ago

Very through on information, everything up front. no issues at all. 

IRENE R 

on BBB

4 years ago

Compassion in lending was a thing of the past. Not with you as a lender I am very grateful for the loan approval for a desperately needed A/C system for my home. Your website is also professional and easy to navigate. 

Faye K. 

on BBB

4 years ago

Very difficult to find the right web site on line to make a payment. When you do make a payment, it does not give a balance of what is owed. 

Jacob W 

on BBB

4 years ago

The ATM took a $1900 cash deposit, and then it shut down completely. It showed the balance in my account until the next morning, then $1900 just evaporated out of my account. Now it's 3 days later and they have no idea where my money is. They also have done nothing to help. They said 24-48 hours while transferring me back and forth to the Pensacola call center. They are now saying they have a 3rd party handling the ATM. The irony is that they have called and emailed persistently on a negative account balance within 1 day, bu... read more

Brian A 

on BBB

4 years ago

We worked with Craig on some financing for new equipment. He was quick, attentive and responsive. It was a positive experience for us.