Regions Bank

robert B 

on BBB

5 years ago

Easy to do business with. A few minutes on phone to set up loan and rest done thru Email. 

Jared H 

on BBB

5 years ago

They were wonderful to work with and quick to respond and help out with questions and concerns. We didn't have a single issue and our contractors were paid in a very timely manner. 

Shayg 

on BBB

5 years ago

I would recommend Enerbank. The process is explained thoroughly and easy to understand. I appreciate the fast friendly service. And I am sure others will also. 

Sean R 

on BBB

5 years ago

I got solar last year and the cost was split into a 12 year low interest loan for the bulk of the cost, and then the other 40% was put into a 1 year no interest no payment loan (same as cash) which would be paid back from the state and federal returns. Well since the world is insane right now, I am still waiting on my return and now my loan is about to be due with about 19% interest. I fully intend to pay it off in full as soon as I get the money, and I called Enerbank up to ask for a measily 1 month extension so that I don'... read more

Malikah C 

on BBB

5 years ago

Good customer service when speaking to your agents over the phone. The reason I gave that rating was because there was no communication when they had to withdraw our application , so we didn’t know that it had been withdrawn. The contractor had to call us and ask us about financing before we knew the application had been withdrawn. But everything was quickly resolved. 

Terri C 

on BBB

5 years ago

I am not for sure if the is The regions bank but I did not give me any choices of any other ones around me but I'm also complaining on the 1866 there's a couple other numbers that I contacted but get to the point that I have a Mail card and I miss placed one of my now Carlee and I went into the bank near my house which is my Nevada and the lady transferred my 500 To a new now hon well this is like do you second or third time I've had to do this I'm terrible about keeping it records but the ATM ate my last card they give me a... read more

Rian D 

on BBB

5 years ago

Horrible!! I had a cash loan that needed to be paid off within a year to waive interest. So when you go to pay bill online, it will only allow you to pay a set portion that they have predetermined. For example, I owed 3,750 it would only allow me to pay $90.11 towards bill. There was no option to change amount or even pay off bill. They make you call customer service which they put you on hold for an indefinite amount of time (like over an hour). Therefore, if you want to pay more per month b/c obviously $90.11 per month doe... read more

Donna P 

on BBB

5 years ago

It took this bank months to finalize the loan. The service provider completed their excellent work on February 28, 2020 and were not paid until the end of May because Enerbank could not or was too lazy to complete a simple transaction. I offered to pay the contractor personally. This is very poor business practice. 

Aaron G 

on BBB

5 years ago

Terrible and either amazingly antiquated or really dishonest the answer is unclear. I received a construction loan to have a contractor redo my windows in my home. My contractor unfortunately utilizes this bank. It was easy to process my loan, but then the issues became clear. They do not provide your balance o line and actually send mail receipts of your payment, but that receipt does not provide your balance, however. You must call customer service to receive your balance, and they put you on hold for hours. It’s clear tha... read more