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Regency Pointe
- Apartments
- Forestville, MD
About this business
Location details
3253 Walters Ln, Forestville, MD, 20747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
The maintenance is really is bad. I have had a leak since July in the ceiling and no one has come, I have several request in that need immediate attention and nothing. myself and my son are asthmatics. the air is not working. no one has come yet. Help me
Business response:
Thanks for taking a moment to bring your concerns to our attention, Mike. Please contact me at Tarshea.Smith@TICommunities.com, and I'd be more than happy to take a look at your request and work to get your concerns resolved as soon as possible. I look forward to connecting with you! Sincerely, Tarshea S., Community Director - Regency Pointe
If u want to live in Mold and ceiling leaks
Pool Broken! Waited for months to be able to cook etc. Office is nice! Community Director does not communicate
This is the worst place I have ever lived to say it’s like living in hell is a understatement I hate coming home I can’t wait until my lease is up to move from here...whatever u do don’t move here it’s mice infested and dirty the cleaning company is terrible and the staff in the rental office don’t care at all about your complaints...this is my building been like this for three days I refuse to use my broom that has to go back in my house to clean this
I have lived in this apartment complex since the end of February 2019 and to say it's been a nightmare is an understatement. My apartment was not ready and I wasn't even able to view it until the Night I picked up my keys. They dressed it up just enough for me to move in and be there about a week before things began to fall apart. I had no kitchen cabinets for about 3 months, the ceiling in my bedroom has been leaking (I live on the top floor), and maintenance doesn't care. Many times I have called the rental office and have... read more
RecommendedI have been one of the complaint comments in the past. So if I can come here and complain I can come here and give KUDOS! I have been a resident here for three years now and I must say this new team that they have now is official. Ms Cheryl, Tiera, India, Laquita and maintenance Mike just to name a few get it done for me. If I have anything that I would like to see improve is parking. I’ve been trying to get reserved parking since I’ve been here. When towing is in affect parking is fine but the moment it’s not I can’t come h... read more
Don't move here...Changed my locks twice and someone...got to be office staff keep coming in my unit...I have had clothes..food and wine taken out of my unit...Came home from church and fresh suds in my sink and my my pots and pans on top of the stove...guess they like cooking in my house...smh...move somewhere else!!!!!!
Business response:
Robin, thank you for reaching out. We're concerned to read about your experience and we'd appreciate the opportunity to look into this matter further. Please reach out to our team at 301-735-0260 or RegencyPointe@TICommunities.com. We hope to connect with you soon and look forward to providing you with a more comfortable living experience. - Lethea W., Community Director
Worst experience of my LIFE!
Frequently asked questions about Regency Pointe
How is Regency Pointe rated?
Regency Pointe has a 4 star rating with 823 reviews.
When is Regency Pointe open?
Regency Pointe is open now. It will close at 6:00 p.m.
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