Regency Palms Apartments

tash p 

on BBB

a year ago

all their units is mold infested and the manager never answers the phone, email, nor voicemails. Thiers always trash every where outside. 

Zackery G 

on BBB

a year ago

Horrible staff, somehow the maintenance women and man have your private information. Day after I get my washer looked at for repair there is a notice on my door. Hadn’t had the dog for a month yet. Get a unauthorized pet notice.then I try to call for the first five of the seven days I have to respond and nobody answers or gets back to me.I must have called 50 times and left 3 voicemails. Finally I take a day off to work to go in the office and I get nothing but excuses from ***** of why she can’t answer the phone(says she do... read more

Jazmine M 

on BBB

a year ago

If I could provide them a ZERO star I would. This is not the best area but with working class people who make an honest living. The AC went out in my unit which is OK since they have an emergency line after hours so 5:14 PM exactly I called the # to only get voicemail and see the two young ladies that run the front desk walking out - I waited had to call again since an hr later no response in 87 degree weather with three small kids finally the gentlemen came after an hr he couldn't fix it and had someone walking him thorough... read more

antonio w 

on BBB

2 years ago

Thier unprofessional they never answer the phones. They put eviction notes on people doors time monday came and we had to prepare and some evacuated due to the storm and spent their last to come home to an eviction note after a disaster. They have paint over mood, my dishwasher never worked from day 1. My neighbor left their trash out so long that we got maggots coming in our house and maintenance never removed the bag. This happened several times. The office doesnt answer phones or emails.