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Regency Care Center
- Medical Centers
- Norwalk, IA
About this business
Location details
815 W High Rd, Box 279, Norwalk, IA, 50211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Whenever I've visited their office, it's always smelled really bad. They really need to clean or sterilize the office more. The staff must have not been trained very well. Almost every time I would ask them a question, they'd refer me to their boss or someone else. The one thing I couldn't believe during my appointment was that they took a personal call right in front of me. I found it to be incredibly rude. I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could've ... read more
They probably could have used some continuing education courses to get up-to-date on more current methods. My appointments get canceled here a lot. I usually just go to someone else in the area because I can't count on them ever. I am not going to refer my family and friends here. I just wasn't that impressed.
Would you recommend this nursing home to others? Yes Was this provider sympathetic to your situation? Yes, they were sympathetic and caring Was it clear that this provider takes pride in the appearance of his/her office? Not really, it wasn't very clean Did you leave the office feeling satisfied with your visit? Yes
Do you feel that you could have received better service somewhere else? Yes! I know that I would have gotten better service anywhere else!
Was this provider's office too cold? Yes, I was freezing
Was this provider's staff friendly? Friendly Enough
Was this provider's office too cold? No, it was fine Does this provider have a good professional reputation within your community? No, they aren't known for being skillful Were the waiting room chairs comfortable at this provider's office? Not really Did this provider promise services he/she couldn't provide? A few, but not too many Does this provider offer any coupons, discounts or promotions? Not that I have seen
Did you notice a foul odor when you arrived at this provider's office? Definitely, it was nauseating Was this provider argumentative or easily angered? Somewhat, they didn't want to listen to almost anything I said Did this provider listen to your input and concerns? Somewhat. But I mostly felt ignored. Was this provider's office clean? It could have used some cleaning Did this provider seem well-trained and experienced? Not at all, it seemed like they started yesterday
Frequently asked questions about Regency Care Center
How is Regency Care Center rated?
Regency Care Center has a 2.9 star rating with 51 reviews.
When is Regency Care Center open?
Regency Care Center is closed now. It will open at 9:00 a.m.
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