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Regency Care Center

2.9

About this business

Location details

815 W High Rd, Box 279, Norwalk, IA, 50211, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.951 reviews
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ashley's profile image
ashley 
13 years ago

The Nurse's and Nurse aides are so rude. They will play on their cell phones's while helping residents, In their rooms. They gang up on cna's and make trouble, they feed off of drama and they do this right In front of the resident's to see and here-I could not be more disgusted by the loss of respect for those resident's who pay for the irresponsible,rude, negative attitude, and catty staff members to work there. There Is a very high turn around rate for staff members because they are so rude and mean to the new hires that t... read more

Anonymous's profile image
Anonymous 
13 years ago

Was this provider's staff friendly? Friendly Enough Did you leave the office feeling satisfied with your visit? Not satisfied, but not unhappy 

Pleasant Hill's profile image
Pleasant Hill 
13 years ago

Did this provider answer all of your questions? Every question I had was answered thoroughly Was this provider's staff friendly? Yes, they went above and beyond Did you leave the office feeling satisfied with your visit? Completely! Was this provider's office easy to locate? Absolutely! It couldn't have been easier! Are you going to visit this provider again? Without a doubt! 

Anonymous's profile image
Anonymous 
13 years ago

Was this provider's staff friendly? Not Really Did you leave the office feeling satisfied with your visit? No, I left with more problems than I came with! Was this provider's office easy to locate? Fairly Easy Are you going to visit this provider again? Not if my life depended on it 

Johnston's profile image
Johnston 
13 years ago

Regency Care Center has undergone new ownership and they are making great changes inside and out. The nursing staff is top notch and they really care about the patients and families. Check out the new THERAPY program at this facility! 

Anonymous's profile image
Anonymous 
13 years ago

Is this business handicap-accessible? Yes, it was handicap-accessible Would you refer this provider to a family or friend? No, I wasn't impressed Did you notice a foul odor when you arrived at this provider's office? Yes, they need to clean or sterilize their facility more 

Anonymous's profile image
Anonymous 
13 years ago

Were you able to relax during your appointment? Not really, I was a little uneasy Did this provider promise services he/she couldn't provide? A few, but not too many Does this provider remember you by name? No, I always have to remind them 

Roy's profile image
Roy 
13 years ago

The staff must have not been trained very well. Almost every time I would ask them a question, they'd refer me to their boss or someone else. They left me completely alone for a long time and I became very nervous. They didn't help me as much as I was hoping and didn't answer all my questions. 

Anonymous's profile image
Anonymous 
13 years ago

Was this provider's staff friendly? No, they were rude 

Frequently asked questions about Regency Care Center

How is Regency Care Center rated?

Regency Care Center has a 2.9 star rating with 51 reviews. 

When is Regency Care Center open?

Regency Care Center is closed now. It will open at 9:00 a.m. 

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