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815 W High Rd, Box 279, Norwalk, IA, 50211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Nurse's and Nurse aides are so rude. They will play on their cell phones's while helping residents, In their rooms. They gang up on cna's and make trouble, they feed off of drama and they do this right In front of the resident's to see and here-I could not be more disgusted by the loss of respect for those resident's who pay for the irresponsible,rude, negative attitude, and catty staff members to work there. There Is a very high turn around rate for staff members because they are so rude and mean to the new hires that t... read more
Was this provider's staff friendly? Friendly Enough Did you leave the office feeling satisfied with your visit? Not satisfied, but not unhappy
Did this provider answer all of your questions? Every question I had was answered thoroughly Was this provider's staff friendly? Yes, they went above and beyond Did you leave the office feeling satisfied with your visit? Completely! Was this provider's office easy to locate? Absolutely! It couldn't have been easier! Are you going to visit this provider again? Without a doubt!
Was this provider's staff friendly? Not Really Did you leave the office feeling satisfied with your visit? No, I left with more problems than I came with! Was this provider's office easy to locate? Fairly Easy Are you going to visit this provider again? Not if my life depended on it
Regency Care Center has undergone new ownership and they are making great changes inside and out. The nursing staff is top notch and they really care about the patients and families. Check out the new THERAPY program at this facility!
Is this business handicap-accessible? Yes, it was handicap-accessible Would you refer this provider to a family or friend? No, I wasn't impressed Did you notice a foul odor when you arrived at this provider's office? Yes, they need to clean or sterilize their facility more
Were you able to relax during your appointment? Not really, I was a little uneasy Did this provider promise services he/she couldn't provide? A few, but not too many Does this provider remember you by name? No, I always have to remind them
The staff must have not been trained very well. Almost every time I would ask them a question, they'd refer me to their boss or someone else. They left me completely alone for a long time and I became very nervous. They didn't help me as much as I was hoping and didn't answer all my questions.
Was this provider's staff friendly? No, they were rude
Regency Care Center has a 2.9 star rating with 51 reviews.
Regency Care Center is closed now. It will open at 9:00 a.m.
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