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Regency Care Center

2.9

About this business

Location details

815 W High Rd, Box 279, Norwalk, IA, 50211, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.951 reviews
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Toby's profile image
Toby 
9 years ago

This is a sad looking place with no sitting area to visit with my resident friend. Food looks poor -- canned vegetables, nothing fresh. She is not even allowed to sit outdoors. There is nothing home-like about the environment. As far as I can see, outings are rare and activities are minimal. 

Toby's profile image
Toby 
9 years ago

This is a sad looking place with no sitting area to visit with my resident friend. Food looks poor -- canned vegetables, nothing fresh. She is not even allowed to sit outdoors. There is nothing home-like about the environment. As far as I can see, outings are rare and activities are minimal. 

mike's profile image
mike 
9 years ago

Pt is good daily personal care is below par will be moving my mom 

mike's profile image
mike 
9 years ago

Pt is good daily personal care is below par will be moving my mom 

J.R's profile image
J.R 
10 years ago

This place should NOT get a STAR! Lowest of possible care! My mom has been in this facility for 15 months. Has ate dinner with POOP on her hands twice! Has had many clothes taken and shoes! Dinner is served cold and late! Nurses sit behind the ROYAL desk and do NOTHING...while the aides bust their buts! The aides get NO training and NO help! One aide is responsible for a hallway and this aide has to: change adult diapers, getting residents in and out of bed, giving showers. Most aides do this with NO help! While nurses sit a... read more

callfixman's profile image
callfixman 
11 years ago

Our family would like to extend our deepest appreciation and gratitude for all the never ending support and loving care our Brother received during his stay at the Sunset Health Care Nursing Home. Your Staff is remarkable! Their concern and knowledge in caring for him allowed us to have a better understanding as to what our Brother was going through and how to deal with it every step of the way. The Sunset Health Care Nursing Home was the guardian angel for our Brother, he was very comfortable and enjoyed the dignity and res... read more

Anonymous's profile image
Anonymous 
12 years ago

Did this provider ever take personal phone calls while in the appointment room with you? Yes! He/she took a personal call right in front of me. I found it to be incredibly rude. 

Anonymous's profile image
Anonymous 
12 years ago

They don't treat their clients equally at all, and only make time for their favorite clients. When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. I plan on telling everyone I know about how terrible this nursing home is. I wouldn't recommend this place to my worst enemy. I know the place very well and they do not treat all the residents the same yes they do have favorites, heck they would let certain residents go 3-4 days without bathing them because they... read more

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Anonymous 
13 years ago

The office was very easy to locate. I didn't have any trouble finding it at all. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I got a few answers here and there to my questions, but it was scattered and confusing. I left wishing I had gotten more information. They always take the time to listen to me. I know they really care about me and what I have to say. There was no annoying music playing while I waited or during my visit. I appreci... read more

Frequently asked questions about Regency Care Center

How is Regency Care Center rated?

Regency Care Center has a 2.9 star rating with 51 reviews. 

When is Regency Care Center open?

Regency Care Center is closed now. It will open at 9:00 a.m. 

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