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Regal Lakeland

4.6

About this business

Location details

925 Bartow Road, Lakeland, FL, 33801, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
SunClosed
4.613,050 reviews
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KRBTALBOT's profile image
KRBTALBOT 
5 years ago

Needed to upgrade my current vehicle to a bigger one in order to tow. Only had the vehicle for three months. They all went above and beyond to take care of this for me. Outstanding customer service and made the price quick and easy! 

Business response:

Congrats on your new KIA!! 

KRBTALBOT's profile image
KRBTALBOT 
5 years ago

Needed to upgrade my current vehicle to a bigger one in order to tow. Only had the vehicle for three months. They all went above and beyond to take care of this for me. Outstanding customer service and made the price quick and easy! 

Business response:

Congrats on your new KIA!! 

KRBTALBOT's profile image
KRBTALBOT 
5 years ago

Needed to upgrade my current vehicle to a bigger one in order to tow. Only had the vehicle for three months. They all went above and beyond to take care of this for me. Outstanding customer service and made the price quick and easy! 

Business response:

Congrats on your new KIA!! 

Mdelapuente2003's profile image
Mdelapuente2003 
5 years ago

In a time and place where I was highly sensitive to the environment I would surround myself in, I walked into Kia Chevrolet with the die officially cast in the air as to what kind of dealer I would get to help me buy a car. With Greg Schmidt, I rolled a perfect 7!!! 

Business response:

Thanks and congrats on your new car! 

cnycoburn's profile image
cnycoburn 
5 years ago

pathetic follow up with issues on sales process. sub par service department and communications. even with the many times I had been in there for repeat issues, not once did I get "I am sorry ". even from the owner - SAL. every time I had set an appointment they were never able to find it upon arrival. the re-apply of the eco block is still debatable if it was ever done, which also makes me wonder if the regular service (Oil change and tire rotation) was even completed properly. they said they would do a prorated refund of th... read more

Business response:

Cindy, We were gracious enough to agree to a refund on a nonrefundable product. The products and services that were put on your vehicle can not be removed, we have sent you a breakdown along with the RO of how much the application cost and you are still unsatisfied. We do not have any issues with our scheduling and can still see your appointment in the computer system to this day, as we have told you on the several occasions we have met with you on these issues. Your refund will be sent to your bank, whom the car loan is thr... read more

cnycoburn's profile image
cnycoburn 
5 years ago

pathetic follow up with issues on sales process. sub par service department and communications. even with the many times I had been in there for repeat issues, not once did I get "I am sorry ". even from the owner - SAL. every time I had set an appointment they were never able to find it upon arrival. the re-apply of the eco block is still debatable if it was ever done, which also makes me wonder if the regular service (Oil change and tire rotation) was even completed properly. they said they would do a prorated refund of th... read more

Business response:

Cindy, We were gracious enough to agree to a refund on a nonrefundable product. The products and services that were put on your vehicle can not be removed, we have sent you a breakdown along with the RO of how much the application cost and you are still unsatisfied. We do not have any issues with our scheduling and can still see your appointment in the computer system to this day, as we have told you on the several occasions we have met with you on these issues. Your refund will be sent to your bank, whom the car loan is thr... read more

Mdelapuente2003's profile image
Mdelapuente2003 
5 years ago

In a time and place where I was highly sensitive to the environment I would surround myself in, I walked into Kia Chevrolet with the die officially cast in the air as to what kind of dealer I would get to help me buy a car. With Greg Schmidt, I rolled a perfect 7!!! 

Business response:

Thanks and congrats on your new car! 

cnycoburn's profile image
cnycoburn 
5 years ago

pathetic follow up with issues on sales process. sub par service department and communications. even with the many times I had been in there for repeat issues, not once did I get "I am sorry ". even from the owner - SAL. every time I had set an appointment they were never able to find it upon arrival. the re-apply of the eco block is still debatable if it was ever done, which also makes me wonder if the regular service (Oil change and tire rotation) was even completed properly. they said they would do a prorated refund of th... read more

Business response:

Cindy, We were gracious enough to agree to a refund on a nonrefundable product. The products and services that were put on your vehicle can not be removed, we have sent you a breakdown along with the RO of how much the application cost and you are still unsatisfied. We do not have any issues with our scheduling and can still see your appointment in the computer system to this day, as we have told you on the several occasions we have met with you on these issues. Your refund will be sent to your bank, whom the car loan is thr... read more

Mdelapuente2003's profile image
Mdelapuente2003 
5 years ago

In a time and place where I was highly sensitive to the environment I would surround myself in, I walked into Kia Chevrolet with the die officially cast in the air as to what kind of dealer I would get to help me buy a car. With Greg Schmidt, I rolled a perfect 7!!! 

Business response:

Thanks and congrats on your new car! 

Frequently asked questions about Regal Lakeland

How is Regal Lakeland rated?

Regal Lakeland has a 4.6 star rating with 13,050 reviews. 

When is Regal Lakeland open?

Regal Lakeland is closed now. It will open tomorrow at 7:30 a.m. 

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