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Regal Lakeland
- Car Dealers
- Lakeland, FL
About this business
Location details
925 Bartow Road, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Regal KIA Service is #1. My service advisor Kelsey Johnson was amazing. Regal treats you like family.
Business response:
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Regal Kia.
Great customer service. My family and I were very please the service when we went in for an oil change. Everyone was very welcoming, professional and helpful. From now one that's the only place we're taking the car too. Thank you so much.
Business response:
Thank you for trusting Regal Kia with your service needs.
Regal KIA Service is #1. My service advisor Kelsey Johnson was amazing. Regal treats you like family.
Business response:
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Regal Kia.
Kelsey Johnson is the best Adviser, she always is very helpful, concerned, and knowledgeable about the Kia cars, but also goes above and beyond to take care of the customer's needs and concerns and complaints that they have. Wonderful young Lady they have working in the service department,
Business response:
We are incredibly grateful that you took the time out to leave us a 5-Star review and say such wonderful things about Kelsey.
I dropped my car off to get checked for a recall as well as check for a noise that was coming for my car. They had my car for a MONTH because the system failed during my software update and FRIED my system. Upon doing this I needed to get some items out of my car since it was going to take longer than expected and we realized my power sliding doors didn’t work. After they finished my repair they let me know it was done. When I returned my rental and came to pick up my van I tried to open my doors and NONE of my power doors w... read more
Business response:
We're sorry to hear that you had a poor experience at our dealership. We strive to provide exceptional service to all our customers, and we're disappointed that we fell short in your case. Please feel free to reach out to customerservice@regallakeland.com or call 863-333-4686 with any further comments or concerns you wish to share.
Kelsey Johnson is the best Adviser, she always is very helpful, concerned, and knowledgeable about the Kia cars, but also goes above and beyond to take care of the customer's needs and concerns and complaints that they have. Wonderful young Lady they have working in the service department,
Business response:
We are incredibly grateful that you took the time out to leave us a 5-Star review and say such wonderful things about Kelsey.
Fidhel is great to work with! We have purchased 2 cars from him since July, our first one a Kia and then an Acura! I think it’s great that they can sell from one of their sister stores because I like being loyal to one salesman. Thank you for your time and willingness to go the extra mile Fidhel! You feel more like a friend than a salesperson.
Business response:
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Fadhilah.
Kelsey Johnson is the best Adviser, she always is very helpful, concerned, and knowledgeable about the Kia cars, but also goes above and beyond to take care of the customer's needs and concerns and complaints that they have. Wonderful young Lady they have working in the service department,
Business response:
We are incredibly grateful that you took the time out to leave us a 5-Star review and say such wonderful things about Kelsey.
I dropped my car off to get checked for a recall as well as check for a noise that was coming for my car. They had my car for a MONTH because the system failed during my software update and FRIED my system. Upon doing this I needed to get some items out of my car since it was going to take longer than expected and we realized my power sliding doors didn’t work. After they finished my repair they let me know it was done. When I returned my rental and came to pick up my van I tried to open my doors and NONE of my power doors w... read more
Business response:
We're sorry to hear that you had a poor experience at our dealership. We strive to provide exceptional service to all our customers, and we're disappointed that we fell short in your case. Please feel free to reach out to customerservice@regallakeland.com or call 863-333-4686 with any further comments or concerns you wish to share.
Frequently asked questions about Regal Lakeland
How is Regal Lakeland rated?
Regal Lakeland has a 4.6 star rating with 13,050 reviews.
When is Regal Lakeland open?
Regal Lakeland is open now. It will close at 8:00 p.m.
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