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Regal Lakeland

4.6

About this business

Location details

925 Bartow Road, Lakeland, FL, 33801, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
SunClosed
4.613,050 reviews
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Jennifer33884's profile image
Jennifer33884 
4 years ago

I do like that I purchase the service program, however I do not like that I have to wait for an hour and a half, with an appointment, to get a basic oil change. Thank you 

Business response:

Jennifer, we apologize for the inconvience. Please ask your service advisor how opting out of the the coutesy multi-point inspection or carwash can save you time. 

lakelandsirois's profile image
lakelandsirois 
4 years ago

Always professional, friendly staff. Service is always done in a timely manner. Transportation pick up and or drop off is never a problem. 

Business response:

Thanks for choosing Regal! 

Jennifer33884's profile image
Jennifer33884 
4 years ago

I do like that I purchase the service program, however I do not like that I have to wait for an hour and a half, with an appointment, to get a basic oil change. Thank you 

Business response:

Jennifer, we apologize for the inconvience. Please ask your service advisor how opting out of the the coutesy multi-point inspection or carwash can save you time. 

Jennifer33884's profile image
Jennifer33884 
4 years ago

I do like that I purchase the service program, however I do not like that I have to wait for an hour and a half, with an appointment, to get a basic oil change. Thank you 

Business response:

Jennifer, we apologize for the inconvience. Please ask your service advisor how opting out of the the coutesy multi-point inspection or carwash can save you time. 

lakelandsirois's profile image
lakelandsirois 
4 years ago

Always professional, friendly staff. Service is always done in a timely manner. Transportation pick up and or drop off is never a problem. 

Business response:

Thanks for choosing Regal! 

lakelandsirois's profile image
lakelandsirois 
4 years ago

Always professional, friendly staff. Service is always done in a timely manner. Transportation pick up and or drop off is never a problem. 

Business response:

Thanks for choosing Regal! 

YODAYNP's profile image
YODAYNP 
4 years ago

I’m a stay at home dad, have two young boys and my vehicle died, wasn’t sure what I was gonna do, worried about spending tons of money and found out the engine needed replacement. Regal Kia and my service advisor Jorge went above and beyond and took care of us..the repair was covered under warranty even though my car was out of warranty and now I am SO happy! When the time comes I’m buying my new car there until then I am gonna keep taking my car to be serviced by the best! 

Business response:

Congratulations, we are happy to hear our team was able to help turn the situation around for you. We look forward to helping you again in the future. 

DAYDREAM_62's profile image
DAYDREAM_62 
4 years ago

Everyone is always nice and they keep you informed but I had to come in there to get a tire change that blew out on the side of the tire and they left they put the spare tire in the back of the truck not under where the spare tower goes and now a filthy's tire is still in the back of the truck I'm unable to do it myself 

Business response:

We apologize for the inconvience. Please come back to the dealership and ask for Jeff Soloj - he will take care of it for you. 

DAYDREAM_62's profile image
DAYDREAM_62 
4 years ago

Everyone is always nice and they keep you informed but I had to come in there to get a tire change that blew out on the side of the tire and they left they put the spare tire in the back of the truck not under where the spare tower goes and now a filthy's tire is still in the back of the truck I'm unable to do it myself 

Business response:

We apologize for the inconvience. Please come back to the dealership and ask for Jeff Soloj - he will take care of it for you. 

Frequently asked questions about Regal Lakeland

How is Regal Lakeland rated?

Regal Lakeland has a 4.6 star rating with 13,050 reviews. 

When is Regal Lakeland open?

Regal Lakeland is closed now. It will open at 7:00 a.m. 

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