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Regal Lakeland
- Car Dealers
- Lakeland, FL
About this business
Location details
925 Bartow Road, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
I dropped my vehicle off on Monday and was told that the part would take 2 days to be delivered. I had very difficult time getting someone to answer their phone on wednesday. I finally got Richard to call me back only to be told that Jonathan B. and the tech never ordered the part on monday. Richard ordered the part on wednesday overnight. I finally got my vehicle back on Thursday afternoon. I have never had this kind on experience with any of my vehicles. Your phone system needs an upgrade.
Business response:
We apologize for the inconvenience and will be addressing this with our staff.
Friendly professional staff and complete service department with ultimate customer satisfaction as their ultimate goal! Very satisfied with the service and expedited time to receive same!
Business response:
Thank you for choosing Regal Kia!
Regal Kia Service Center is the best. Service advisor Kelsey is amazing. Her attention to detail is awesome. The whole crew there makes you feel like family.
Business response:
Thank you for choosing Regal Kia!
I dropped my vehicle off on Monday and was told that the part would take 2 days to be delivered. I had very difficult time getting someone to answer their phone on wednesday. I finally got Richard to call me back only to be told that Jonathan B. and the tech never ordered the part on monday. Richard ordered the part on wednesday overnight. I finally got my vehicle back on Thursday afternoon. I have never had this kind on experience with any of my vehicles. Your phone system needs an upgrade.
Business response:
We apologize for the inconvenience and will be addressing this with our staff.
Muy buen servicio y muy atento todo el personal. Me llevaron a la casa y me trajeron cuando my auto estuvo listo gracias por esa atencion
Business response:
Gracias!
Good service and good customer service, good and clean wait area whit snak coffee and tv
Business response:
Thank you for choosing Regal Kia!
I was notified promptly when the ordered part arrived and it was easy scheduling an appointment to have the part installed.
Business response:
Thank you for choosing Regal Kia!
It was a long wait on my oil change and rotation but the employees were very nice and I had no issues.
Business response:
Thank you for choosing Regal Kia!
I was notified promptly when the ordered part arrived and it was easy scheduling an appointment to have the part installed.
Business response:
Thank you for choosing Regal Kia!
Frequently asked questions about Regal Lakeland
How is Regal Lakeland rated?
Regal Lakeland has a 4.6 star rating with 13,050 reviews.
When is Regal Lakeland open?
Regal Lakeland is closed now. It will open at 7:00 a.m.
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